JumpCloud
Technology
SalesEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Sales Engineer at JumpCloud. Skills: Technical Sales Engineering, Identity management, Access management. Act as technical trusted advisor. Provide consultative support”
What You'll Achieve.
Drive revenue growth
Industry & Context.
Uncover customer pain points; Address issues through product development; Address issues through automation; Address issues through self-serve
What They're Looking For.
Must Have
3-5+ years technical Sales Engineering, Speak and write English fluently
Nice to Have
Knowledge of Cloud/SaaS technologies, Understanding of Active Directory environments, Understanding of networking Fundamentals, Knowledgeable in industry standard authentication and authorization protocols, Familiarity with MDM, RMM, or similar endpoint solutions, Familiarity with MFA technologies, Experience configuring and deploying identity solutions, Experience with directory solutions, Experience with direct sales cycles, Experience with channel/partner sales cycles
What You'll Do.
Act as technical trusted advisor
Provide consultative support
Provide tailored product demonstrations
Uncover customer pain points
Align JumpCloud solutions
Provide product related questions
Provide skill development
Build relationships with partners
Provide technical enablement
Assist prospects with setup
Assist prospects with configuration
Provide technical Q&A
Assess prospect readiness
Understand implementation best practices
Advise on customer time to value
Identify common technical issues
Address issues through product development
Address issues through automation
Address issues through self-serve
Provide evaluation framework
How You'll Work.
Team & Collaboration
Direct sales teams; Partner sales teams
Communication Scope
Written communications; Verbal communications; Local languages; Mandarin; Cantonese; English; Technical Q&A
Full Job Description
## Description All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Team: The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. ## What you’ll be doing Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform Providing tailored product demonstrations Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges Support direct and partner sales teams with product related questions and skill development Building relationships with partners through technical enablement and co-selling Assist prospects with setup and configuration of free trials Provide technical Q&A to prospects as they progress through trial Assess prospect readiness to enter a formal sales cycle Understand implementation best practices to advise on the quickest customer time to value Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve Provide evaluation framework for prospects to follow in their POC ## We’re looking for Excellent written an
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