Twilio
SaaS/CPaaS
SalesDevelopmentRepresentative,PublicSector
Neural analysis suggests this role is
optimal for Entry candidates.
“Sales Development Representative, Public Sector at Twilio. Skills: lead qualification, net new customer acquisition, solution selling. lead qualification. net new customer acquisition”
What You'll Achieve.
driving new revenue; maintaining the highest levels of customer satisfaction
Industry & Context.
find the best solution for each customer; recommend process improvements
may be required to travel occasionally to participate in project or team in-person meetings.
What They're Looking For.
Must Have
At least 1 year of lead generating experience in a technical SaaS/CPaaS space, with a record of top performance., An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling., Deep personal interest in the social impact and public sector markets and dedicating your career to making a positive difference., written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple., Technical solutions selling experience – including closing experience – and enjoys working with customers to solve their problems., High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change.
What You'll Do.
net new customer acquisition
solution selling within our nonprofit
and public sector accounts.
Drive lead qualification and nurturing of Twilio. org’s named account customers across community & social services
and the public sector.
Be responsible for net new customer acquisition and driving new revenue while maintaining the highest levels of customer satisfaction.
Work with customers to understand their business and technical requirements.
Continually add net new contacts to Salesforce for existing accounts.
Be an owner to drive deals forward
knock down obstacles for our customers and internally
and find the best solution for each customer
and recommend process improvements to support the whole team.
Develop expertise in the social impact
and public sector markets to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions.
How You'll Work.
Team & Collaboration
Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
Communication Scope
world-class interpersonal and communication skills to make complex technical and financial details sound simple.; Ability to balance competing priorities and manage multiple projects/deals at the same time.
Process & Methodology
Ability to balance competing priorities and manage multiple projects/deals at the same time.
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Sales Development Representative, Public Sector. About the job This position is needed to play a key role in further growing Twilio’s social impact. As our new Sales Development Representative, you will be responsible for lead qualification, net new customer acquisition, and solution selling within our nonprofit, SMB, and public sector accounts. Responsibilities In this role, you’ll: Drive lead qualification and nurturing of Twilio.org’s named account customers across community & social services, healthcare, education, and the public sector. Be responsible for net new customer acquisition and driving new revenue while maintaining the highest levels of customer satisfaction. Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. Continually add net new contacts to Salesforce for existing accounts. Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, ad
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