Dialpad

Business Communications

SalesDevelopmentRepresentativeII

Austin, Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sales Development Representative II at Dialpad. Skills: Sales Development, Prospecting, Lead Qualification, Communication. Building prospect lists. Managing the pipeline”

What You'll Achieve.

Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team; Launch yourself into a successful sales career; Contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad; Create qualified sales opportunities for your Account Executives

Industry & Context.

Business Communications

What They're Looking For.

Must Have

1+ year of experience in a Sales Development or similar customer-facing role

What You'll Do.

Building prospect lists

Managing the pipeline

Maintaining in-depth knowledge of Dialpad products

Developing prospecting strategies and vertical campaigns

Supporting the creation of net new prospecting lists for target accounts and key decision-makers

Connecting with prospects using all communication channels (phone

Acquiring new customers

Uncovering market opportunities

Nurturing relationships with prospects

Making 50+ outbound calls per day

Prioritizing sales enablement activities

Learning and implementing various sales methodologies

Navigating through sales tools

How You'll Work.

Team & Collaboration

Collaborate with Account Executives to develop prospecting strategies and vertical campaigns; Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities; Works closely with Account Executives

Communication Scope

Excellent verbal and written communication skills

Full Job Description

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision-makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment

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