Metro Vein Centers

Healthcare

SalesDevelopmentRepresentative

$0k+ San Juan, Puerto Rico; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales Development Representative at Metro Vein Centers. Skills: Patient growth, Appointment booking, Conversion rate, Patient satisfaction. Serve as first point of contact. Connect with patients via phone”

What You'll Achieve.

Make up to 100 calls per day; Book 10 to 15 evaluations per day; Achieve 55%+ conversion rate; Document 100% of interactions accurately; Deliver consistent patient-first experience

Industry & Context.

Healthcare
Problems you'll solve

Troubleshoot patient concerns

What They're Looking For.

Must Have

Experience in medical call centers, Front desk patient scheduling experience, Insurance-based sales experience, Experience converting calls into booked visits, Experience in a medical practice, Experience in urgent care center, Experience in dental front desk, Ability to guide patients, Ability to ask right questions, Ability to document accurately in EMRs

Nice to Have

Bilingual in Spanish and English, Experience in sales, Experience in high-volume service environments, Experience in dental offices, Experience in med spas, Experience in outpatient specialty clinics, Experience in urgent care, Experience in patient intake, Experience in healthcare scheduling

What You'll Do.

Serve as first point of contact

Connect with patients via phone

Connect with patients via email

Connect with patients via text

Build rapport with patients

Answer patient questions

Guide patients to book consultations

Communicate insurance coverage

Communicate payment options

Initiate authorization requests

Manage CRMR documentation

Troubleshoot patient concerns

Tailor messaging to improve conversion

Collaborate with internal teams

Ensure seamless handoff to clinical care

Refine approach based on feedback

Refine approach based on performance

How You'll Work.

Team & Collaboration

Internal teams

Communication Scope

Executive presentations

Full Job Description

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. This is not a generic sales role. We’re hiring a Sales Development Representative (SDR) - internally named, Patient Intake Coordinator, with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears, managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. As a Patient Intake Coordinator, your mission is to connect with prospective patients, bring clarity to their symptoms and treatment options, and confidently guide them to book a vein evaluation and ultrasound. You are the frontline driver of new patient growth, ensuring every interaction is patient-first, educational, and action-oriented. Success in this role requires a deep understanding of healthcare workflows, confidence navigating insurance barriers, and prior experience converting calls into booked visits. If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Compensation & Schedule Base Pay:

Free ATS check

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