Metro Vein Centers
Healthcare
SalesDevelopmentRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Development Representative at Metro Vein Centers. Skills: Patient growth, Appointment booking, Conversion rate, Patient satisfaction. Serve as first point of contact. Connect with patients via phone”
What You'll Achieve.
Make up to 100 calls per day; Book 10 to 15 evaluations per day; Achieve 55%+ conversion rate; Document 100% of interactions accurately; Deliver consistent patient-first experience
Industry & Context.
Troubleshoot patient concerns
What They're Looking For.
Must Have
Experience in medical call centers, Front desk patient scheduling experience, Insurance-based sales experience, Experience converting calls into booked visits, Experience in a medical practice, Experience in urgent care center, Experience in dental front desk, Ability to guide patients, Ability to ask right questions, Ability to document accurately in EMRs
Nice to Have
Bilingual in Spanish and English, Experience in sales, Experience in high-volume service environments, Experience in dental offices, Experience in med spas, Experience in outpatient specialty clinics, Experience in urgent care, Experience in patient intake, Experience in healthcare scheduling
What You'll Do.
Serve as first point of contact
Connect with patients via phone
Connect with patients via email
Connect with patients via text
Build rapport with patients
Answer patient questions
Guide patients to book consultations
Communicate insurance coverage
Communicate payment options
Initiate authorization requests
Manage CRMR documentation
Troubleshoot patient concerns
Tailor messaging to improve conversion
Collaborate with internal teams
Ensure seamless handoff to clinical care
Refine approach based on feedback
Refine approach based on performance
How You'll Work.
Team & Collaboration
Internal teams
Communication Scope
Executive presentations
Full Job Description
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. This is not a generic sales role. We’re hiring a Sales Development Representative (SDR) - internally named, Patient Intake Coordinator, with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears, managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. As a Patient Intake Coordinator, your mission is to connect with prospective patients, bring clarity to their symptoms and treatment options, and confidently guide them to book a vein evaluation and ultrasound. You are the frontline driver of new patient growth, ensuring every interaction is patient-first, educational, and action-oriented. Success in this role requires a deep understanding of healthcare workflows, confidence navigating insurance barriers, and prior experience converting calls into booked visits. If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Compensation & Schedule Base Pay:
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