KnowBe4
IT Security
SalesDevelopmentRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Development Representative at KnowBe4. Skills: Lead qualification, Prospecting, Sales funnel. Identify prospective customers. Qualify prospective customers”
What You'll Achieve.
Turn leads into qualified opportunities
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree or relevant experience, Experience with Gmail, Experience with Google Docs, Experience with MS Office, Proven Leadership abilities, Organizational project management experience, Good computer skills, Friendly phone voice, Pleasantly persistent, Ability to leave a message, Highly organized, Results-oriented
Nice to Have
Familiarity with IT Security Field
What You'll Do.
Identify prospective customers
Qualify prospective customers
Develop opportunities for sales team
Develop outbound prospecting
Engage prospective buyers
Respond inbound leads
Qualify inbound leads
Collaborate with sales team
Collaborate with marketing team
Develop prospecting plan
Execute prospecting plan
Track qualification activity
Track lead management activity
Ensure successful follow through
Maintain accurate activity information
Maintain lead qualification information
Provide in depth information
How You'll Work.
Team & Collaboration
Sales team; Marketing team
Communication Scope
Verbal communications; Written communications
Process & Methodology
Organizational project management
Full Job Description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in Cape Town, South Africa visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/cape-town Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Cape-Town-Location-EI_IE969384.0,7_IL.8,17_IC2653748.htm LinkedIn: https://www.linkedin.com/company/knowbe4/life/southafrica/ The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). Responsibilities: Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress) Develop opportunities for the sales team from prospecting and marketing generated leads Develop and implement outbound
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