Heidi

Healthtech

SalesDevelopmentRepresentative

Melbourne, Victoria, Australia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sales Development Representative at Heidi. Skills: outbound sales, lead qualification, pipeline generation. Research and prospect into clinic networks, GP practices, and health systems to build a pipeline of qualified opportunities for the Account Executive team. Run outbound sequences across email, phone and LinkedIn — testing messaging, reading responses, and iterating until you find what lands with different clinical audiences”

What You'll Achieve.

turning cold conversations into warm pipeline; inbound interest into booked discovery and demo calls; build the kind of pipeline AEs actually want to inherit

Industry & Context.

Healthtech

What They're Looking For.

Must Have

1+ year in an SDR, BDR, or similar outbound sales role, Comfortable making cold calls, Clear, concise written communication, Enough curiosity about healthcare to learn the landscape fast and talk credibly with clinicians and practice staff, CRM hygiene that you actually maintain, A genuine interest in early-stage startup pace

What You'll Do.

Research and prospect into clinic networks

and health systems to build a pipeline of qualified opportunities for the Account Executive team

Run outbound sequences across email

phone and LinkedIn — testing messaging

and iterating until you find what lands with different clinical audiences

Qualify inbound leads quickly and accurately

asking the right questions to understand a practice’s workflow before handing off to an AE

Book discovery calls that actually show up

Track your activity and pipeline in the CRM with enough discipline that your data is useful to the team

not just a compliance exercise

Work closely with marketing and the AE team to feed back what you’re hearing in the market

How You'll Work.

Team & Collaboration

Work within a team of SDRs; Work closely with marketing and the AE team

Communication Scope

written communication; verbal communication

Full Job Description

WHO WE ARE Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. THE ROLE You'll be one of the first voices clinicians hear when they meet Heidi. As an SDR on our team, you're the bridge between curious clinicians and our Account Executives — turning cold conversations into warm pipeline, and inbound interest into booked discovery and demo calls. You'll work within a team of SDRs to learn how to run great outbound, qualify inbound leads with genuine clinical understanding, and build the kind of pipeline AEs actually want to inherit. Expect daily reps on the phones, sharp written outreach, and constant iteration on what's landing in market. This isn't a seat-warming SDR role. We move fast, the feedback loop is tight, and the path from SDR to AE is real for those who earn it. If you want to learn modern sales properly — discovery, objection handling, CRM rigour, the whole craft — alongside a team building something clinicians genuinely love, this is the seat. WHAT YOU’LL DO - Research and prospect into clinic networks, GP practices, and health systems to build a pipeline of qualified opportunities for the Account Executive team - Run outbound sequences across email, phone and LinkedIn — testing messaging, reading responses, and iterating until you find what lands with

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