Grafana Labs
SalesDevelopmentRepresentative
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“Sales Development Representative at Grafana Labs. Skills: Sales Development, Lead generation, Pipeline building, Customer engagement. Help users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Partner with the Sales Team to connect with other influential people in organizations to identify new business opportunities”
What You'll Achieve.
Identify new business opportunities that are the pipeline for our company’s revenue goals; Consistently meet new business opportunity and pipeline targets
Industry & Context.
Detective mindset; Resourceful and proactive
What They're Looking For.
Must Have
Fluent in English (written and spoken), Open to feedback and coaching, always looking for ways to improve, Clear and concise written and verbal communication style, Excellent organizational skills and the ability to prioritize many tasks and demands, Willingness and ability to take on any task - no matter how small or big - with a focus on quality, Resourceful and proactive in an environment that is constantly evolving, Driven by purpose and by winning with a team-first attitude, Located in the UK
Nice to Have
Curious and passionate about technology, Experience with AI as a tool to constantly improve your productivity
What You'll Do.
Help users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance
Partner with the Sales Team to connect with other influential people in organizations to identify new business opportunities
transferable skills to help achieve career goals
Balance reactive and proactive work
responding to inbound inquiries as well as outreaching to target accounts
Research and craft thoughtful
Drive business conversations on the phone
Build and maintain knowledge of Grafana technology
open source ecosystem
Follow up on inbound leads effectively and efficiently
Proactively outreach to new leads within target accounts using a multi-channel approach (email
Use Salesforce and Grafana dashboards for lead and account management and research
Prioritize and customize outreach to target prospects and accounts via email and LinkedIn using research and data
Drive discovery conversations to understand users’ needs and goals and communicate how Grafana can help
Meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales
How You'll Work.
Team & Collaboration
Partner proactively with the Sales Team; Collaborate with cross-functional teams such as marketing and sales to win as a team; Work with teammates from more than 15 different countries; Join a team of smart, supportive folks who care deeply about what they do; Work with fellow new ‘Grafanistas’ during in-person onboarding
Communication Scope
Clear and concise written and verbal communication style; Confident driving business conversations on the phone
Full Job Description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DN
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