Grafana Labs
SalesDevelopmentRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Development Representative at Grafana Labs. Skills: Sales, Customer Engagement, Pipeline Generation. Help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Te”
What You'll Achieve.
Identify new business opportunities that are the pipeline for our company’s revenue goals; Consistently meet new business opportunity and pipeline targets
Industry & Context.
Research and have a detective mindset in order to craft thoughtful, value-add outreach; Drive effective discovery conversations to understand users’ needs and goals
What They're Looking For.
Must Have
Fluent in Hebrew and English (written and spoken), Open to feedback and coaching, always looking for ways to improve, Clear and concise written and verbal communication style, Excellent organizational skills and the ability to prioritize many tasks and demands, Willingness and ability to take on any task - no matter how small or big - with a focus on quality, Resourceful and proactive in an environment that is constantly evolving, Driven by purpose and by winning with a team-first attitude, Located in Israel
Nice to Have
Curious and passionate about technology
What You'll Do.
Help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance
Partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team
transferable skills to help you achieve your career goals
Balance reactive and proactive work
responding to inbound inquiries as well as outreaching to target accounts
Research and have a detective mindset in order to craft thoughtful
Build and maintain knowledge of our technology
open source ecosystem
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email
calling) to proactively outreach to new leads within target
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
Consistently meet new business opportunity and pipeline targets
How You'll Work.
Team & Collaboration
Partner with our Sales Team; Collaborate with cross-functional teams such as marketing and sales to win as a team
Communication Scope
Clear and concise written and verbal communication style; Confident driving business conversations on the phone
Full Job Description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DN
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