SalesCRMCoordinator(Dynamics365)

Empower Australia’s Payments Future with Cuscal At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. Forward with Cuscal. We’re looking for a proactive and detail-driven Sales CRM Coordinator to join our Client, Growth & Strategy division and play a key role in enabling our strategic growth agenda. If you enjoy working at the intersection of sales enablement, content creation, and CRM optimisation, this is a fantastic opportunity to make a real impact in a fast-paced, collaborative environment. Your Opportunity In this role, you’ll be at the heart of our Strategic Growth team , supporting the delivery of high-impact initiatives that drive business development and strengthen strategic partnerships. You’ll bring structure, creativity, and coordination to the way we develop and deliver sales content, while acting as the go-to expert for CRM (Microsoft Dynamics 365). What You’ll Be Doing You’ll contribute to our growth strategy by: * Owning CRM excellence (Dynamics 365) Acting as the SME for CRM, maintaining data quality, optimising usage, and supporting the team with insights, reporting, and best practice. * Driving sales enablement Supporting the creation and coordination of business development, strategic partnership, and go-to-market (GTM) content , ensuring alignment with key priorities and messaging. * Creating compelling sales content Developing and maintaining high-quality sales collateral, presentations, and product documentation to support client conversations and growth opportunities. * Enabling team capability uplift Coordinating training, knowledge-sharing, and product insights sessions to uplift cap