Cuscal
Payments
SalesCRMCoordinator(Dynamics365)
Neural analysis suggests this role is
optimal for mid candidates.
“Sales CRM Coordinator (Dynamics365) at Cuscal. Skills: CRM excellence, Sales enablement, Content creation. Own CRM excellence (Dynamics 365). Drive sales enablement”
What You'll Achieve.
Drive business development; Strengthen strategic partnerships; Uplift capability across the Strategic Growth team; Continuously improve effectiveness and impact
Industry & Context.
Analytical approach; Confidence interpreting data; Deriving insights; Proactive, solutions-focused attitude; Identify and resolve operational challenges
What They're Looking For.
Must Have
5+ years’ experience in a sales operations, sales support, or administrative role, Hands-on experience working with CRM platforms, Familiarity with sales reporting and analytics tools such as Excel, Power BI, or Tableau, Solid understanding of sales processes, pipelines, and performance metrics, Proven experience working in a fast-paced, cross-functional environment, Proficiency across the Microsoft Office suite, particularly Excel and PowerPoint, Comfortable working with systems, tools, and data to drive insights and efficiency
Nice to Have
Experience with Dynamics 365 highly regarded, Knowledge of sales methodologies (e. g. MEDDICC, Challenger, etc. ), Basic understanding of financial principles related to sales performance
What You'll Do.
Own CRM excellence (Dynamics 365)
Drive sales enablement
Create compelling sales content
Enable team capability uplift
Enhance content accessibility & innovation
Manage tools and platforms
Deliver events and engagement
Track performance and insights
Ensure operational and compliance excellence
How You'll Work.
Team & Collaboration
Work effectively across teams and stakeholders; Collaborate with product team; Support strategic partnerships
Communication Scope
Written communication skills; Verbal communication skills; Ability to translate information into clear, engaging content
Full Job Description
Empower Australia’s Payments Future with Cuscal At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. Forward with Cuscal. We’re looking for a proactive and detail-driven Sales CRM Coordinator to join our Client, Growth & Strategy division and play a key role in enabling our strategic growth agenda. If you enjoy working at the intersection of sales enablement, content creation, and CRM optimisation, this is a fantastic opportunity to make a real impact in a fast-paced, collaborative environment. Your Opportunity In this role, you’ll be at the heart of our Strategic Growth team , supporting the delivery of high-impact initiatives that drive business development and strengthen strategic partnerships. You’ll bring structure, creativity, and coordination to the way we develop and deliver sales content, while acting as the go-to expert for CRM (Microsoft Dynamics 365). What You’ll Be Doing You’ll contribute to our growth strategy by: * Owning CRM excellence (Dynamics 365) Acting as the SME for CRM, maintaining data quality, optimising usage, and supporting the team with insights, reporting, and best practice. * Driving sales enablement Supporting the creation and coordination of business development, strategic partnership, and go-to-market (GTM) content , ensuring alignment with key priorities and messaging. * Creating compelling sales content Developing and maintaining high-quality sales collateral, presentations, and product documentation to support client conversations and growth opportunities. * Enabling team capability uplift Coordinating training, knowledge-sharing, and product insights sessions to uplift cap
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