Senior Resource Group, LLC
senior living
SalesCounselor
“Sales Counselor at Senior Resource Group, LLC. Skills: lead generation, follow-up, sales strategy, achieving occupancy goals. partnering with Sales Director to increase occupancy. building trust with prospects”
What You'll Achieve.
increase occupancy; achieve monthly move-ins; achieve four monthly move-ins (one per week) or meet net occupancy goals for the assigned community; maintain a minimum 50% inquiry-to-visit and 25% visit-to-move-in conversion rate
Industry & Context.
What They're Looking For.
Must Have
prior experience in sales, prior experience in leasing, prior experience in community relations
What You'll Do.
partnering with Sales Director to increase occupancy
building trust with prospects
showcasing how life in the community can enhance wellbeing
achieve monthly move-ins
respond to all inbound inquiries (phone
web) within two hours
proactively generate and cultivate leads through a minimum of three home visits per week
execute time-sensitive follow-up using Customer Relationship Manager (CSM) tools
maintaining at least 15 prospect connections daily
utilize the OneDay platform to send a minimum of five personalized videos weekly to prospects or their families
schedule and lead in-person community tours aligned with your weekly move-in goals
customize each tour using the company's Tour Planning
drive occupancy and revenue goals through strategic sales planning with the Sales Director
and analysis of Yardi reports
monitor key performance metrics in the CRM
including lead conversion
and activity dashboards
participate in weekly meetings with the Executive Director and Sales department to align priorities and action plans for achieving results
How You'll Work.
Team & Collaboration
partnering with Sales Director to increase occupancy; collaboration with the community team to deliver an exceptional experience; partner with sales and department heads to collaborate within the community to deliver an exceptional experience; Customize each tour using the company's Tour Planning in collaboration with department heads during stand-up meetings; Participate in weekly meetings with the Executive Director and Sales department to align priorities and action plans for achieving results
Communication Scope
personalized videos; personalized tours
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