Informa Group Plc.

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SalesCoordinator(OpenAccess)

£30–45k ~AI est. Abingdon, Oxfordshire, United Kingdom FULL TIME
The Brief

“Sales Coordinator (Open Access) at Informa Group Plc.. Skills: Sales coordination, Open Access agreements, Customer support. Gather customer data. Generate reports for customers”

What You'll Achieve.

Meet divisional revenue objectives

Industry & Context.

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Problems you'll solve

Troubleshoot situations

What They're Looking For.

Must Have

Competent user of Microsoft office, Excel skills, Experience with CRM systems, Confident training and coaching others, Analytical mindset, Work under own initiative, Prioritising your time, Organizational and project management skills, Ability to multi-task, Ability to prioritise work, Demonstrate initiative, Self-starting, Able to work as an individual, Able to work as part of a team, Excellent written and verbal skills, Customer focused mindset, Right to live and work in the UK

Nice to Have

Salesforce experience an advantage, Understanding of Open Access publishing

What You'll Do.

Generate reports for customers

Generate reports for sales

Assist with account management

Assist with management reports

Update internal trafficking documents

Data entry for sales/CRM database

Support set up of Open Access agreements

Support launch of Open Access agreements

Help meet divisional revenue objectives

Respond to customer queries

Troubleshoot situations

Manage customer workflows

Investigate process improvements

Implement process improvements

Provide training to internal stakeholders

Provide external video training

Understand service needs of customers

Conduct business user testing

How You'll Work.

Team & Collaboration

Internal stakeholders; Internal commercial sales team

Communication Scope

Written skills; Verbal skills

Process & Methodology

Project management, Organizational skills

Free ATS check

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