STOW Group
Machinery
SalesCoordinator
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“Sales Coordinator at STOW Group. Skills: sales support, coordination, customer communication, order processing. Communicate with customers to track and maintain on time deliverables. Act as the main point of contact for customer information regarding shipment and order tracking”
What You'll Achieve.
maintain on time deliverables; ensuring all orders are accurate and delivered on time; ensure that the sales and deliveries are handled efficiently
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
Proven experience in sales support, coordination, or administrative roles, organizational and multitasking skills, Excellent communication and interpersonal abilities, Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software, Attention to detail and problem-solving skills
What You'll Do.
Communicate with customers to track and maintain on time deliverables
Act as the main point of contact for customer information regarding shipment and order tracking
Support the sales team with order entry
order acknowledgments
and general customer-related information
Coordinate and support daily activities of the sales team
Inform clients of unforeseen delays or problems
Provide training on how to use stow Calculator
Calculate and prepare quotations with sales interaction and guidance
Advise customers by phone and email of any changes to shipping or on time delivery
Enter orders in SAP & ensure they are processed according to customer requirements
Ensure all orders are accurate and delivered on time
Take care of commercial and administrative communication with customers
Process sales orders accurately
Maintain and update customer databases and CRM systems
Communicate with clients regarding order status
Handle customer complaints and escalate issues to the sales team as necessary
How You'll Work.
Team & Collaboration
Collaborate with other departments to ensure that the sales and deliveries are handled efficiently; Liaise with internal departments to ensure smooth operations
Communication Scope
Excellent communication and interpersonal abilities; Advise customers by phone and email; Commercial and administrative communication with customers; Communicate with clients regarding order status, delivery, and inquiries
Full Job Description
#WeRackTheWorld The warehouse of the future contains high-density, high-precision racking with automated pallet shuttles (like our [atlas 1D](https://www.stow-group.com/en/products/atlasr-1d-pallet-shuttle)) instead of wide aisles that forklifts need to pass through. Our customers benefit from much better utilization of their warehouses (up to 70% more pallet storage than traditional rack!), maximized vertical space, improved accuracy in pallet selection, and minimized labor costs and product damage. Over the span of more than 40 years, we’ve grown into a company with 10 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries. We Rack the World. Early 2021, we opened our first U.S. Office in Romeoville, IL and we have already grown to over 70 employees. We are also soon opening our first stow manufacturing plant in the greater Atlanta area to serve our current and future customer base. It's exciting times to be at stow! Location: Romeoville, IL - or remotely The sales Coordinator communicates with the customers to track and maintain on time deliverables and is the main point of contact for customer information regarding shipment and order tracking. Support the sales team with order entry, order acknowledgments, and general customer-related information. ## Qualifications Requirements & Qualifications: * Proven experience in sales support, coordination, or administrative roles * Strong organizational and multitasking skills * Excellent communication and interpersonal abilities * Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software * Attention to detail and problem-solving skills Tasks & Responsibilities: * Coordinate and support daily activities of the sales team. * Informs clients of unforeseen delays or problems. * Provides training on how to use stow Calculator. * Calculates and prepares quotations with sales interaction and guidance. * Advises customers by phone and email of
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