SalesCoordinator

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring an **Sales Coordinator** on a **12 month fixed term contract** to join our Alliances team and support the growth of our Adobe portfolio. This role will focus on driving adoption of the Adobe VIP Marketplace, supporting customer onboarding, and helping grow and retain the Adobe customer base. You will work closely with sales teams, customers and vendor stakeholders to support opportunities, manage renewals, and ensure a smooth customer experience across the Adobe lifecycle. ### **What will you be doing?** * Maintain up‑to‑date knowledge of Adobe products, licensing models and agreements. * Complete relevant Adobe training and accreditation within the first three months. * Provide first‑line pre‑ and post‑sales support to internal sales teams and customers. * Support pricing, quotations and general licensing queries. * Assist with customer onboarding and ongoing use of Phoenix’s procurement platform. * Support customer scoping conversations and opportunity qualification. * Assist with Adobe Admin Console activity, including deployment and licence management queries. * Maintain and support the internal Adobe Teams channel. * Manage and maintain Adobe customer data, including renewals, licensing and opportunity tracking. * Provide sales teams with visibility of upcoming renewals and potential upsell opportunities. * Work with internal teams to ensure deal registration and pipeline data is accurate and up to date. * Support the delivery of Adobe marketing initiatives and campaigns. * Contribute to pipeline tracking, forecasting and reporting activity. * Build and maintain relationships with internal teams, customers and Adobe stakeholders. * Attend relevant Adobe events, webinars and sessions to maintain knowledge and awareness. ### **What are we looking for?**