Feld Entertainment

FCP Operations

SalesCoordinator

$75–110k ~AI est. United States; Canada; Mexico; United Kingdom; Germany; France; Japan; China; Australia; Brazil; South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales Coordinator at Feld Entertainment. Skills: Sales coordination, Tour sales management, Guest service delivery. Oversee tour sales teams. Ensure company policies are met”

Industry & Context.

FCP Operations
Eligibility Requirements

100% travel, Travel 7-11 months/year, Willingness to travel 90-100%

What They're Looking For.

Must Have

Associate Degree or equivalent work experience, Valid Driver’s license, Valid Passport, Ability to sit and stand for long periods, Ability to climb stairs, Ability to lift 25lbs

Nice to Have

Sales/Retail Sales background

What You'll Do.

Oversee tour sales teams

Ensure company policies are met

Deliver 5 Star service

Provide training to staff

Provide coaching to staff

Provide administrative support

Display positive communications

Enforce company policies

Oversee public health mitigation

Oversee sanitation efforts

Set up merchandise locations

Set up food locations

Verify merchandise display

Ensure in seat vendor efforts

Verify food location sanitation

Perform sanitation checks

Maintain personnel files

Update personnel files

Secure personnel files

Ensure paperwork compliance

Take personnel photos

Keep personnel data updated

Maintain unit uniforms

Issue sales staff uniforms

Facilitate random drug tests

Observe concourse operations

Ensure locations have equipment

Ensure locations have supplies

Meet sanitation requirements

Meet public health requirements

Assist with location setup

Post required signage

Provide locations with sanitation tools

Communicate public health requirements

Ensure staff compliance

Ensure staff have required PPE

Oversee agency vendors

Assist in vendor check-in

Assist in vendor check-out

Distribute vendor uniforms

Verify vendor uniform return

Oversee vendor compliance

Participate in nightly settlement

Coordinate company meals

How You'll Work.

Team & Collaboration

Sales team; Human Resources; Tour Coordinator; Agency vendors; Management

Communication Scope

Oral communication; Written communication

Full Job Description

## Description Responsible for overseeing tour sales teams to ensure all company policies, procedures are met while delivering 5 Star service to guests. Provides training, coaching, and administrative support to tour staff. Acts as a role model and displays positive communications with the sales team while enforcing company policies and procedures. Oversees public health mitigation and sanitation efforts for the unit inside the venue and all other tour areas.   *This position requires 100% travel for 7 to 11 months of the year.   PLEASE NOTE: This position remains posted on our website year-round. We may or may not currently have an opening, but we encourage you to submit your resume now in the event one becomes available. We will keep your resume on file and contact you within a year of submitting if your skills and experience meet the job qualifications. You may be contacted via phone or email for any of our touring properties. ## Essential Job Functions 1. Ensure that all merchandise and food locations are set up correctly and meet all required specifications: Verify that all merchandise is set up properly, displayed correctly and clearly marked with proper price points. Ensure that in seat vendor efforts are being conducted properly and that all procedures are followed. Verify that all food locations have proper sanitation equipment and supplies. Perform sanitation checks of all food manufacturing and distribution locations throughout duration of engagement at each venue. 2. Maintain, update, and secure unit personnel files: Ensure all paperwork is filled out accurately and complies with regulatory obligations. Take personnel photos for security ID badge and maintain all unit ID’s. Keep unit personnel data updated and secure as required. 3. Responsible for maintaining the unit’s uniforms including shirts, vests, aprons, and hats: Issue sales staff uniforms for each engagement. Clean, wash, and maintain uniforms to ensure staff meets expected appearance guideline

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