Amazon.com LLC
Corporate Operations, Sales Operations Job Family, operations
SalesCompensation&PerformanceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Sales Compensation & Performance Manager at Amazon.com LLC. Skills: Sales compensation, Performance analytics, Compensation logic, Payout execution. Translate compensation plans into calculation logic. Own performance measurement framework”
What You'll Achieve.
Ensure fairness; Ensure auditability; Ensure trust in compensation process; Ensure consistent application of compensation logic; Ensure payouts are delivered accurately and on schedule; Improve automation of compensation calculations; Improve automation of validation processes; Improve performance insights; Improve compensation effectiveness
Industry & Context.
Data discrepancies; Outliers; Risk areas; Exception requests
What They're Looking For.
Must Have
4+ years of people management experience, Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field, Experience in people management, Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc., Experience using Salesforce or other CRM tool, Experience with Microsoft Office products and applications
Nice to Have
Experience designing business processes, Experience in multiple organizational functions such as compensation, forecasting or organizational development, Experience working within a high-growth, technology company, Master's degree or equivalent
What You'll Do.
Translate compensation plans into calculation logic
Own performance measurement framework
Define eligibility rules
Define attainment calculations
Define accelerators and thresholds
Define modifiers and caps
Ensure consistent application of compensation logic
Calculate variable compensation payouts
Manage payout cycles end-to-end
Prepare validated payout files
Partner with Payroll to execute payments
Ensure payouts are accurate and on schedule
Validate performance and revenue inputs
Partner with Finance and Sales Leadership to reconcile
Maintain internal controls
Maintain validation procedures
Maintain reconciliation processes
Act as owner of compensation calculation logic
Maintain plan documents
Maintain calculation methodologies
Maintain exception logs
Maintain approval records
Ensure adherence to internal policies
Ensure adherence to audit requirements
Support internal audits
Support leadership reviews
Analyze attainment and payout distributions
Assess pay-for-performance alignment
Assess incentive effectiveness
Assess outliers and potential risk areas
Produce leadership-level reporting
Provide data-driven recommendations
and processing of compensation exception
Ensure exceptions are formally approved
Ensure exceptions are fully documented
Apply approved exceptions accurately
Partner closely with Sales Leadership
Partner closely with Finance
Partner closely with HR / People teams
Partner closely with Payroll
Serve as primary point of contact for compensation
Explain how performance translates into pay
Partner with Sales Operations to improve automation
Partner with technology teams to improve automation
Contribute to roadmap initiatives
Leverage analytics and AI to improve performance insights
Leverage analytics and AI to improve compensation effectiveness
Support scalable compensation operations
How You'll Work.
Team & Collaboration
Sales Leadership; Finance; HR / People teams; Payroll; Sales Operations; Technology teams
Communication Scope
Transparent communication; Fact-based communication
Full Job Description
Role Summary The Sales Compensation & Performance Manager is responsible for the governance, execution, and analytics of all sales compensation and incentive programs. This role ensures that sales performance is measured accurately, compensation rules are executed consistently, and bonuses and commissions are calculated and paid in accordance with approved plans. The role operates as an independent, analytically driven function to ensure fairness, auditability, and trust in the compensation process. Key job responsibilities Key Responsibilities 1. Performance Measurement & Compensation Logic • Translate approved compensation plans into clear and executable calculation logic. • Own the performance measurement framework used for incentive and bonus evaluation. • Define and maintain rules for: o eligibility, o attainment calculations, o accelerators and thresholds, o modifiers and caps. • Ensure consistent application of compensation logic across all sales segments (Enterprise, Mid-Size and FBA Inbound). 2. Bonus, Commission and Incentive Execution • Calculate all variable compensation payouts (bonuses, commissions, SPIFFs, and special incentives). • Manage monthly, quarterly, and annual payout cycles end-to-end. • Prepare validated payout files and partner with Payroll to execute payments. • Ensure payouts are delivered accurately and on schedule. 3. Data Validation and Controls • Validate performance and revenue inputs used for compensation, including bookings, revenue, margin, retention, and activity metrics. • Partner with Finance and Sales Leadership to reconcile data discrepancies. • Maintain strong internal controls, validation procedures, and reconciliation processes for all compensation calculations. 4. Compensation Governance and Documentation • Act as the single owner of compensation calculation logic and supporting documentation. • Maintain plan documents, calculation methodologies, exception logs, and approval records. • Ensure adherence to internal polici
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