Amazon.com LLC

Corporate Operations, Sales Operations Job Family, operations

SalesCompensation&PerformanceManager

$147–199k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sales Compensation & Performance Manager at Amazon.com LLC. Skills: Sales compensation, Performance analytics, Compensation logic, Payout execution. Translate compensation plans into calculation logic. Own performance measurement framework”

What You'll Achieve.

Ensure fairness; Ensure auditability; Ensure trust in compensation process; Ensure consistent application of compensation logic; Ensure payouts are delivered accurately and on schedule; Improve automation of compensation calculations; Improve automation of validation processes; Improve performance insights; Improve compensation effectiveness

Industry & Context.

Corporate Operations, Sales Operations Job Family, operations
Problems you'll solve

Data discrepancies; Outliers; Risk areas; Exception requests

What They're Looking For.

Must Have

4+ years of people management experience, Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field, Experience in people management, Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc., Experience using Salesforce or other CRM tool, Experience with Microsoft Office products and applications

Nice to Have

Experience designing business processes, Experience in multiple organizational functions such as compensation, forecasting or organizational development, Experience working within a high-growth, technology company, Master's degree or equivalent

What You'll Do.

Translate compensation plans into calculation logic

Own performance measurement framework

Define eligibility rules

Define attainment calculations

Define accelerators and thresholds

Define modifiers and caps

Ensure consistent application of compensation logic

Calculate variable compensation payouts

Manage payout cycles end-to-end

Prepare validated payout files

Partner with Payroll to execute payments

Ensure payouts are accurate and on schedule

Validate performance and revenue inputs

Partner with Finance and Sales Leadership to reconcile

Maintain internal controls

Maintain validation procedures

Maintain reconciliation processes

Act as owner of compensation calculation logic

Maintain plan documents

Maintain calculation methodologies

Maintain exception logs

Maintain approval records

Ensure adherence to internal policies

Ensure adherence to audit requirements

Support internal audits

Support leadership reviews

Analyze attainment and payout distributions

Assess pay-for-performance alignment

Assess incentive effectiveness

Assess outliers and potential risk areas

Produce leadership-level reporting

Provide data-driven recommendations

and processing of compensation exception

Ensure exceptions are formally approved

Ensure exceptions are fully documented

Apply approved exceptions accurately

Partner closely with Sales Leadership

Partner closely with Finance

Partner closely with HR / People teams

Partner closely with Payroll

Serve as primary point of contact for compensation

Explain how performance translates into pay

Partner with Sales Operations to improve automation

Partner with technology teams to improve automation

Contribute to roadmap initiatives

Leverage analytics and AI to improve performance insights

Leverage analytics and AI to improve compensation effectiveness

Support scalable compensation operations

How You'll Work.

Team & Collaboration

Sales Leadership; Finance; HR / People teams; Payroll; Sales Operations; Technology teams

Communication Scope

Transparent communication; Fact-based communication

Full Job Description

Role Summary The Sales Compensation & Performance Manager is responsible for the governance, execution, and analytics of all sales compensation and incentive programs. This role ensures that sales performance is measured accurately, compensation rules are executed consistently, and bonuses and commissions are calculated and paid in accordance with approved plans. The role operates as an independent, analytically driven function to ensure fairness, auditability, and trust in the compensation process. Key job responsibilities Key Responsibilities 1. Performance Measurement & Compensation Logic • Translate approved compensation plans into clear and executable calculation logic. • Own the performance measurement framework used for incentive and bonus evaluation. • Define and maintain rules for: o eligibility, o attainment calculations, o accelerators and thresholds, o modifiers and caps. • Ensure consistent application of compensation logic across all sales segments (Enterprise, Mid-Size and FBA Inbound). 2. Bonus, Commission and Incentive Execution • Calculate all variable compensation payouts (bonuses, commissions, SPIFFs, and special incentives). • Manage monthly, quarterly, and annual payout cycles end-to-end. • Prepare validated payout files and partner with Payroll to execute payments. • Ensure payouts are delivered accurately and on schedule. 3. Data Validation and Controls • Validate performance and revenue inputs used for compensation, including bookings, revenue, margin, retention, and activity metrics. • Partner with Finance and Sales Leadership to reconcile data discrepancies. • Maintain strong internal controls, validation procedures, and reconciliation processes for all compensation calculations. 4. Compensation Governance and Documentation • Act as the single owner of compensation calculation logic and supporting documentation. • Maintain plan documents, calculation methodologies, exception logs, and approval records. • Ensure adherence to internal polici

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