Knix
intimate apparel and activewear
SalesAssociate(UpperCanadaMall)NewStoreOpening!
“Sales Associate (Upper Canada Mall) - New Store Opening! at Knix. Skills: sales, customer experience, customer service. Create a comfortable, inclusive, and uplifting end-to-end experience for all Knix customers.. Actively listen to customers' unique needs and guide them to the right Knix products, ensuring they leave confident and with the perfect fit.”
What You'll Achieve.
your contribution is measured by your impact; hitting a goal; measurable brand growth; meet and exceed sales goals; drive UPT; hit your targets; support the store’s success; every KPI (AOV, CVR, UPT) is a direct reflection of how well we are serving our community
Industry & Context.
Ability to lift and handle packages weighing up to 25lbs., Ability to move efficiently through the store for long periods of time and as needed for an entire shift., Available to work a flexible schedule to meet the needs of the business, including holiday, evening, and weekend shifts.
What They're Looking For.
Must Have
Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older., Ability to lift and handle packages weighing up to 25lbs., Ability to move efficiently through the store for long periods of time and as needed for an entire shift., Available to work a flexible schedule to meet the needs of the business, including holiday, evening, and weekend shifts.
Nice to Have
Previous experience in customer service or retail is considered an asset, Experience in a sales-driven environment, working with KPIs and sales targets is considered an asset
What You'll Do.
and uplifting end-to-end experience for all Knix customers.
Actively listen to customers' unique needs and guide them to the right Knix products
ensuring they leave confident and with the perfect fit.
Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions.
Maintain high energy and engagement on the floor
contributing to a positive in-store experience regardless of traffic levels.
Support visual standards
and general operational needs to keep the store customer-ready.
Escalate any issues or opportunities as required to the Manager on Duty.
How You'll Work.
Team & Collaboration
Join a high-performance team; You love being part of a team and are a great collaborator.; You’re a team player who strives to keep the floor positive, productive, and customer-focused.
Communication Scope
thoughtful listening; tailor each interaction; comfortable handling difficult customer interactions and objections
Applying for this Sales Associate (Upper Canada Mall) - New Store Opening! role?
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What do employees actually say about Knix?
Real rants from real employees. Read before you apply.