Eye Care Partners
eye care
SalesAssociate-TrainingProvided!
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“Sales Associate- Training Provided! at Eye Care Partners. Skills: Sales, Optical dispensing, Patient support. Achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. Dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists”
What You'll Achieve.
Maximize retail sales
Industry & Context.
Work is primarily performed in a standard office or clinical setting, Travel to other locations may be required, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, and reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands are essential, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience, Favorable result on background check as required by state, Must be able to provide proof of identity and right to work in the United States
Nice to Have
Previous medical office experience, Previous ophthalmic experience strongly preferred, ABO and NCLE certifications preferred but not required
What You'll Do.
Achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs
Dispense and fit glasses and contacts
working from the prescriptions written by Optometrists and Ophthalmologists
Connect the patient's needs to the goods and services offered
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color
coordinating frames with facial and eye measurements and optical prescriptions
Operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses
lens coatings and frames to suit patient needs
Accurately collect measurements such as bridge
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders using current process
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Optical Technician/ Sales Associate will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered. LOCATION: Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Determine patient wants and needs and selling to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Able to operate the auto-lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders using current process QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum
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