Eye Care Partners
Healthcare
SalesAssociate-TrainingProvided!
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Associate- Training Provided! at Eye Care Partners. Skills: Patient care, Sales, Optical dispensing. Embrace and execute Total Patient Experience. Build relationships with patients”
What You'll Achieve.
Maximize retail sales; Support patients' medical needs
Industry & Context.
Frequent walking, Regular bending, Regular stooping, Regular reaching, Lift up to 25 lbs, Constant grasping, Constant writing/typing, Constant use of technology, Visual acuity required, Auditory acuity required, Occasional driving, Occasional climbing
What They're Looking For.
Must Have
Minimum 1 year interacting with customers/patients, Provide proof of identity and right to work
Nice to Have
Previous ophthalmic experience strongly preferred, ABO certification preferred, NCLE certification preferred
What You'll Do.
Embrace and execute Total Patient Experience
Build relationships with patients
Deliver great medical support
Determine patient wants and needs
Sell to exceed expectations
Assist patients in selecting frames
Coordinate frames with style
Coordinate frames with color
Coordinate frames with facial measurements
Coordinate frames with eye measurements
Coordinate frames with optical prescriptions
Educate on specific lenses
Recommend specific lenses
Educate on lens coatings
Recommend lens coatings
Accurately collect measurements
Dispense patient orders
Repair patient frames
Adjust patient frames
Dispense all glasses orders
Dispense contact lens orders
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Optical Technician/ Sales Associate will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Determine patient wants and needs and selling to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Able to operate the auto-lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders using current process QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum
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