Reformation
fashion
SalesAssociate,Full-Time
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Associate, Full-Time at Reformation. Skills: sales, customer experience, sustainability. Execute all efforts required to achieve individual sales goals. Assist in clientele generation through customer engagement”
What You'll Achieve.
Consistently meet and exceed sales goals; Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Industry & Context.
Available to work a minimum of 30 hours per week, but up to 40 hours per week, Daily open availability across a full 7 day work week, Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
What They're Looking For.
Must Have
Experience working with a sales or retail organization and/or operationally intensive business, Ability to work in a fast-paced setting, interpersonal skills and the ability to interact effectively with diverse personalities, Driven approach to take on new challenges with the self-motivation for your work and career
Nice to Have
Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling, Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support
What You'll Do.
Execute all efforts required to achieve individual sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values
engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that the store environment is inspiring and our product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional
and productive work environment
How You'll Work.
Team & Collaboration
partner with peers to provide support
Communication Scope
interact effectively with diverse personalities; Communicate product feedback
Full Job Description
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Available to work a minimum of 30 hours per week, but up to 40 hours per week Daily open availability across a full 7 day work week Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Sales Associate: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals. Assist in clientele generation through customer engagement. Contribute to an in-store experience for customers that both surprises and delights them. Deliver and foster
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