Sur La Table
103 - La Cantera - Sur La Table, 15900 La Cantera Parkway, Space 3030, San Antonio, TX 78256
SalesAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Sales Associate at Sur La Table. Skills: Sales, Customer Experience, Brand Representation. Inspiring customers throughout every stage of their culinary experience. Support daily operations”
What You'll Achieve.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue.; Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Industry & Context.
problem-solving; decision-making abilities
Ability to remain standing for up to 4 hours at a time, Ability to move about the store coaching and directing selling to customers and retrieving merchandise from stockroom or sales floor, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor., Ability to lift and/or move merchandise weighing up to 50 lbs., Ability to ascend/descend ladders to retrieve and/or move merchandise, Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
What They're Looking For.
Must Have
Must be 18 years of age or older at the time of employment.
Nice to Have
1 year of retail sales experience preferred., Proficiency in Microsoft Office and retail management systems preferred.
What You'll Do.
Inspiring customers throughout every stage of their culinary experience
Support daily operations
deliver a #bestincenter customer experience
help drive sales by sharing product knowledge
Represent Sur La Table’s brand and culture by creating memorable
educational experiences that inspire repeat visits and customer loyalty
Maintains expertise by staying current on products
actively engaging in available training
and independently seeking out additional resources.
Actively engage customers
recommend relevant products or experiences
and leading a customer-focused
Guest Obsessed culture
Maximize selling opportunities by identifying customer needs and offering relevant solutions.
Promote add-on sales and support events that grow store traffic and customer engagement.
Consistently meet or exceed monthly sales goals
contributing to overall store revenue.
Collaborate with team members to maintain a positive
and high-performing store culture
Support onboarding of new associates by sharing product knowledge and best practices
Accurately and efficiently process transactions including sales
and price checks using the POS system.
Assist in daily opening and closing procedures
and maintaining visual merchandising standards.
Complete inventory transactions including
MOS (Mark Out of Stock)
and RARs (Return Authorization Requests).
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates
maintained and consistently followed.
How You'll Work.
Team & Collaboration
Collaborate with team members to maintain a positive, inclusive, and high-performing store culture; Support onboarding of new associates by sharing product knowledge and best practices
Communication Scope
Ability to communicate verbally
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Sales Associateat Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture Sales & Business Performance · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Promote add-on sales and support events that grow store traffic and customer engagement. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support · Collaborate with team members to maintain a positive, inclusive, and high-performing st
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