Sur La Table
035 - Naperville - Sur La Table, 55 South Main Street, Space 143, Naperville, IL 60540
SalesAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Associate at Sur La Table. Represent Sur La Table brand. Create memorable experiences”
What You'll Achieve.
Contribute to store revenue; Achieve individual sales volume; Achieve average transaction value; Achieve customer conversion rates
Industry & Context.
Problem-solving abilities
Ability to stand up to 4 hours, Ability to move about store, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to lift up to 50 lbs, Ability to ascend/descend ladders, Ability to operate computer, Available 12-16 hours per week, Flexible schedule, Work nights, weekends, and holidays
What They're Looking For.
Must Have
18 years of age or older
Nice to Have
1 year of retail sales experience, Proficiency in Microsoft Office, Proficiency in retail management systems
What You'll Do.
Represent Sur La Table brand
Create memorable experiences
Stay current on products
Identify customer needs
Recommend relevant products
Maximize selling opportunities
Offer relevant solutions
Meet or exceed sales goals
Collaborate with team members
Maintain positive store culture
Support onboarding of new associates
Share product knowledge
Assist in opening procedures
Assist in closing procedures
Replenish floor stock
Maintain visual merchandising standards
Complete inventory transactions
Follow company policies
Follow standard operating procedures
How You'll Work.
Team & Collaboration
Collaborate with team members
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Sales Associateat Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture Sales & Business Performance · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Promote add-on sales and support events that grow store traffic and customer engagement. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support · Collaborate with team members to maintain a positive, inclusive, and high-performing stor
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