Ashley Digital

E-Commerce

SalesAssociate

$52–78k ~AI est. United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales Associate at Ashley Digital. Skills: Sales, Customer service, Revenue growth. Engage inbound customers via phone, email, and chat. Deliver a high-quality, consultative sales experience”

What You'll Achieve.

Achieve sales targets; Exceed sales targets; Maximize conversion rates; Increase order value

Industry & Context.

E Commerce
Eligibility Requirements

Full-time availability, Work holidays, Reside in USA

What They're Looking For.

Must Have

1+ year of experience in high-volume sales, Proven track record of meeting or exceeding sales targets, Typing speed of 50+ WPM

Nice to Have

Experience working in a remote or self-managed environment

What You'll Do.

Engage inbound customers via phone

Deliver a high-quality

consultative sales experience

Conduct discovery conversations to understand customer needs

Provide tailored product recommendations

Guide customers through the full purchasing journey

Meet or exceed individual monthly sales targets

Maximize conversion rates

Identify upselling and cross-selling opportunities

Maintain a sense of urgency and ownership

Deliver a best-in-class customer experience

Build trust with customers

Act as a knowledgeable and reliable advisor

Develop deep knowledge of product offerings

Position products effectively

Stay informed on product updates

Collaborate with team members and leadership

Share insights and improve processes

Participate in team meetings

Participate in training sessions

Contribute feedback to enhance customer journey

Contribute feedback to enhance sales strategy

How You'll Work.

Team & Collaboration

Collaborate with team members; Collaborate with leadership

Communication Scope

Written communication; Verbal communication

Full Job Description

THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE. Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud. We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It's a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you're energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity. To be considered for this remote opportunity, you must reside and be authorized to work within the United States. Schedule & Availability Requirements: Full-time availability across scheduled shifts between 6:00 AM and 9:15 PM PST, including weekends. Flexibility to work holidays as part of a rotating schedule. About the Role: The Sales Associate is responsible for driving revenue growth through high-quality, customer-focused sales interactions across inbound channels. This role focuses on guiding customers through the purchasing journey with a consultative approach, prioritizing customer satisfaction, product fit, and long-term brand loyalty. Sitting within the broader Sales organization, this role owns the end-to-end cust

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