Tom James
Office Support
SalesAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Assistant at Tom James. Skills: Client Outreach, Appointment Setting, Client Relations. Client Outreach and Appointment Setting. Make daily outbound calls to current, dormant, less-active, and prospective clients as directed by the Sales Professional”
What You'll Achieve.
goal of setting appointments; supporting consistent client follow-up
Industry & Context.
Able to bend and lift up to 30 lbs.
What They're Looking For.
Must Have
Valid driver’s license required, Able to bend and lift up to 30 lbs.
Nice to Have
Sales, client service, appointment-setting, or business development experience preferred, Interest in sales, client development, or professional relationship-building
What You'll Do.
Client Outreach and Appointment Setting
Make daily outbound calls to current
and prospective clients as directed by the Sales Professional
Use Tom James’ proprietary system to identify clients
update client information
Provide regular updates to the Sales Professional about outreach activity
Communicate professionally and consistently with clients through phone calls
Provide client follow-up regarding appointment reminders
and delivery scheduling
Assist the Sales Professional with consistent communication to a broader client base
Maintain a polished and professional image when interacting with clients
Accompany the Sales Professional on scheduled client visits as needed
Help with client meetings
appointment preparation
Pick up and deliver client items as requested
Represent Tom James professionally while in the field with the Sales Professional
Secondary Responsibilities
Deliver garments to and from the tailor
Complete bank deposits as needed
Perform other store support tasks as assigned
How You'll Work.
Team & Collaboration
Provide regular updates to the Sales Professional about outreach activity, client responses, successes, and challenges; Assist the Sales Professional with consistent communication to a broader client base; Accompany the Sales Professional on scheduled client visits as needed; Help with client meetings, appointment preparation, and follow-up; Represent Tom James professionally while in the field with the Sales Professional
Communication Scope
phone etiquette; professional communication skills; verbal; written; listening skills
Full Job Description
## Description Tom James is seeking a part-time Sales Assistant to support the sales efforts of our Grafton office. The primary focus of this Sales Assistant role is client outreach, appointment setting, and client relationship development. The Sales Assistant will spend approximately two hours per day making outbound calls to current, dormant, less-active, and prospective clients, with the goal of setting appointments and supporting consistent client follow-up. This is an excellent opportunity for someone who enjoys client interaction, is comfortable on the phone, and may have an interest in sales or client development. This position requires 20 hours per week at $21.00 per hour and is an onsite position. ## Responsibilities Client Outreach and Appointment Setting Make daily outbound calls to current, dormant, less-active, and prospective clients as directed by the Sales Professional Use Tom James’ proprietary system to identify clients, create call lists, track outreach, update client information, and enter referrals Provide regular updates to the Sales Professional about outreach activity, client responses, successes, and challenges Client Relations Communicate professionally and consistently with clients through phone calls, emails, texts, LinkedIn messages, and thank-you notes Provide client follow-up regarding appointment reminders, order status, promotional messages, and delivery scheduling Assist the Sales Professional with consistent communication to a broader client base Maintain a polished and professional image when interacting with clients Field Support Accompany the Sales Professional on scheduled client visits as needed Help with client meetings, appointment preparation, and follow-up Pick up and deliver client items as requested Represent Tom James professionally while in the field with the Sales Professional Secondary Responsibilities Deliver garments to and from the tailor Complete bank deposits as needed Perform other store support tasks as assign
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