Mulberry
British lifestyle brand
SalesAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Assistant at Mulberry. Skills: create truly memorable experiences for all our customers, nurture long lasting relationships with your customer, drive performance, deliver operational excellence, care about people and the planet. create truly memorable experiences for all our customers. customise each experience”
What You'll Achieve.
drive performance
Industry & Context.
weekend working is required
What They're Looking For.
Must Have
customer focused, culturally aware, curious about the business, competitive spirit, desire to succeed, respect and consideration for people, product and your environment, honest, dynamic, community spirited, open-minded, respectful towards others
Nice to Have
in love with fashion
What You'll Do.
create truly memorable experiences for all our customers
customise each experience
nurture long lasting relationships with your customer
play your part in our 'Back to the Mulberry Spirit' strategy
create a welcoming and fun environment for your customers and team
dynamic and memorable customer experience in your store
develop and maintain key customer relationships
understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers
deliver operational excellence
embody our Values in all you do
support Mulberry to deliver an inclusive culture
incorporating environmentally and socially responsible practices into your work
How You'll Work.
Team & Collaboration
create a welcoming and fun environment for your team
Communication Scope
storytelling
Full Job Description
## Description Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team. At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy. What we need from you: You will always be customer focused: - You will create a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging, dynamic and memorable customer experience in your store. - You will develop and maintain key customer relationships using instore CRM tools to support you. - You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers. You will drive performance: - You will be curious about the business and willing to share your ideas. - You will have a competitive spirit and a strong desire to succeed. - You will deliver operational excellence showing respect and consideration for people, product an
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