Bridgestone Retail Operations
Retail
SalesandServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales and Service Technician at Bridgestone Retail Operations. Skills: Customer service, Sales, Vehicle service. Serve customer needs. Recommend products and services”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or equivalent, Valid automobile driver's license, Customer service and career growth mindset, Ability to learn and perform basic vehicle service tasks, Ability to learn and operate store systems
Nice to Have
2 year degree or non-traditional education, Previous consumer retail sales experience, Previous automotive experience, Previous management/supervisory experience
What You'll Do.
Recommend products and services
Perform entry-level vehicle services
Ensure customer satisfaction
Complete services thoroughly and timely
Act as Manager-On-Duty
Full Job Description
# _**Company Overview**_ Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. # **_Job Category_** Retail # _**Position Summary**_ The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively fle
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