Bridgestone Retail Operations

Automotive Retail

SalesandServiceTechnician

$0–0k Eureka, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales and Service Technician at Bridgestone Retail Operations. Skills: Customer service, Sales, Vehicle service. Serve customers. Assess customer needs”

Industry & Context.

Automotive Retail

What They're Looking For.

Must Have

High School Diploma or equivalent, Valid automobile driver's license, Customer service mindset, Career growth mindset, Ability to learn basic vehicle service tasks, Ability to learn store systems

Nice to Have

2 year degree, Non-traditional education, Previous consumer retail sales experience, Previous automotive experience, Previous management experience, Previous supervisory experience

What You'll Do.

Assess customer needs

Perform entry-level vehicle services

Ensure customer satisfaction

Complete services thoroughly

Complete services timely

Learn store operations

Flex between customer interaction

Flex between vehicle service tasks

Act as Manager-On-Duty

How You'll Work.

Team & Collaboration

Frontack shop tasks

Full Job Description

# _**Company Overview**_ Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. # **_Job Category_** Retail # _**Position Summary**_ The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively fle

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