KONE

elevator and escalator industry

SalesandOperationsPlanningManager

Malaysia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sales and Operations Planning Manager at KONE. Skills: Sales & Operations Planning (S&OP), process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Drives and supports Front Line planning activities across NEB and VB, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast.. Accountable for S&OP process performance in terms of plan accuracy, cross-fun”

What You'll Achieve.

plan accuracy; cross-functional participation; proactive decision making by all stakeholders; meet pre-established targets (predominantly 3C plan accuracy and bias); alignment of units/revenue/margin in sales, material, labor and financial plan; rolling 18 months MLO updates and quality for all business lines; orderbook scheduling is causing excessive overconsumption (i. e. high bow wave, peaks in particular weeks, or high risk of slippage); ensure they are in line with target levels and financial objectives; optimize inventory turnover; reduce excess and obsolete stock; improve service levels; achieving business volume targets

Industry & Context.

elevator and escalator industry
Problems you'll solve

Excellent problem-solving and analytical skills

What They're Looking For.

Must Have

At least 7 years of professional experience, Bachelor’s Degree, Professional Degree in Finance, Accountancies, Business Admins or equivalent, proficiency in financial reporting, proficiency in strategic planning, proficiency in analytical abilities, Demonstrated commitment and dedication to organizational goals and long-term business success, Good leadership skills with ability to guide teams towards achieving business objectives, Proficient in Microsoft Application especially MS Excel, Power Point and SAP, Understands Sales, Understands Project Management, Understands Supply Chain Management, Understands S&OP, Business-driven mindset and ability to influence stakeholders, analytical and demonstrated effective interpersonal and communication skills to effectively communicate with every level of the organization, Excellent problem-solving and analytical skills with written, verbal and interpersonal communication skills, Able to work independently with minimal supervision and meet tight deadlines, Able to work in a fast-paced environment

What You'll Do.

Drives and supports Front Line planning activities across NEB and VB, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast., Accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders., Is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools., Accountable for implementing and maintaining the S&OP process by training, coaching, influencing and supporting all participants, Leads, directs, supports, assists, evaluates, educates and develops Front Line staff involved in the S&OP process (such as S&OP Specialist and Delivery Operations Managers) to ensure that FL planning activities meet pre-established targets (predominantly 3C plan accuracy and bias), Ensures the Portfolio Reviews and Demand Meetings are performed and effective, while bringing a focus on Plan Accuracy and utilizing analysis of trends and order book to challenge timing and volume where appropriate, Supports Business Controller in preparing meaningful, decision-making material for monthly Executive Meeting (incl.

regional demand plan consolidation, mix/trend analysis, risk and opportunity identification, financial scenario analysis, explanation of historical variation to plan), Drives alignment of units/revenue/margin in sales, material, labor and financial plan, Prepares volume, revenue and margin projections for beyond 6 months horizon (before which order book and management judgement is the sole explicit source of the demand plan), Accountable for rolling 18 months MLO updates and quality for all business lines and communicate significant changes to relevant stakeholders, Collaborates with sales and delivery operations teams to incorporate seasonal activities, major projects, and new product launches into demand plans., Monitors plan consumption and takes action with Delivery Operations Managers if orderbook scheduling is causing excessive overconsumption (i.

high bow wave, peaks in particular weeks, or high risk of slippage), Drive overall order book quality with Delivery Operations Managers, Installation Supervisors and Project Managers (who are responsible to reflect the schedule of their own projects accurately in SAP S-Plan throughout the project life time) through effective collaboration, Pro-actively solves prioritization issues with Delivery Operations Managers and/or Supervisors in periods where quota is lower than required number of 3Cs, Collaborate with relevant functions to resolve planning related master data inaccuracies, Coordinate with Supply Line as the main Front Line Operations contact on delays, postponements, deliveries, prioritizations, escalations (in case S&OP Specialist role does not exist in Front Line), Fulfills Frontline key user role for planning related tools, Monitors inventory levels to ensure they are in line with target levels and financial objectives., Implements strategies to optimize inventory turnover, reduce excess and obsolete stock, and improve service levels., Tracks and reports key S&OP performance metrics, such as forecast accuracy, service levels, inventory turns, and plan adherence., Analyses data to identify trends, variances, and opportunities for improvement., Assesses volume scenarios (high/low) reflecting the risks and opportunities in the operative plan, Identifies risks and implements mitigation strategies to ensure achieving business volume targets.

How You'll Work.

Team & Collaboration

Serves as a key liaison between delivery operations, customer engineering, sales, finance and supply chain planning teams, ensuring alignment with global strategies and objectives.; Fosters relationships with stakeholders across different functions to support a collaborative planning process.; Collaborates with sales and delivery operations teams; Drive overall order book quality with Delivery Operations Managers, Installation Supervisors and Project Managers; Collaborate with relevant functions; Coordinate with Supply Line

Communication Scope

effective interpersonal and communication skills to effectively communicate with every level of the organization; written, verbal and interpersonal communication skills

Process & Methodology

Project Management

Full Job Description

**Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.** **Why this role?** KONE SEA is embarking upon an exciting growth phase and as such we are seeking **Sales & Operations Planning Manager** to join our **Delivery Operations** team**.** Drives and supports Front Line planning activities across NEB and VB, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast. S&OP Manager is accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders. Is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools. Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE. **What will you be doing?** 1\. S&OP Process Management * Accountable for implementing and maintaining the S&OP process by training, coaching, influencing and supporting all participants * Leads, directs, supports, assists, evaluates, educates and develops Front Line staff involved in the S&OP process (such as S&OP Specialist and Delivery Operations Managers) to ensure that FL planning activities meet pre-established targets (predominantly 3C plan accuracy and bias) * Ensures the Portfolio Reviews and Demand Meetings are performed and effective, while bringing a strong focus on Plan Accuracy and utilizing analysis of trends and order book to challenge timing and volume where appropriate * Supports Business Controller in preparing meaningful, decision-making material for monthly Executive Meeting (incl. regional demand plan consolidation, mix/trend analysis, risk and

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