Polène
leather goods
SalesAdvisor-Part-Time
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optimal for Mid candidates.
“Sales Advisor - Part-Time at Polène. Skills: Brand Ambassador, Product Expertise, Creator of the Polène Experience. accompany clients through every step of their visit. ensure every interaction is marked by constant attention and service excellence”
What You'll Achieve.
elevating our handbag and jewelry collections; international expansion; upholding our standards at every stage of the customer experience; promoting this exceptional universe to an international clientele; delivering remarkable service with serenity and precision to meet the expectations of a discerning clientele; transforming every visit into a memorable, authentic, and personalized experience; enrich the shopping experience; share the boutique's key performance indicators (KPIs)
Industry & Context.
What They're Looking For.
Must Have
at least 2 years of confirmed experience in a similar role, mastered the codes of exceptional customer service
Nice to Have
experience in luxury or leather goods
What You'll Do.
accompany clients through every step of their visit
ensure every interaction is marked by constant attention and service excellence
build a privileged relationship with each client
provide tailor-made guidance
offer complementary selections
provide relevant advice
manage payment procedures
manage opening and closing registers
provide personalized assistance with tax-free formalities
actively contribute to the development of our client database (CRM)
participate in daily reporting to share the boutique's key performance indicators (KPIs)
ensure the boutique is impeccably maintained
ensure collections are beautifully showcased
support the logistics team with stock management
participate in rolling and fiscal inventories
prepare the point of sale to welcome clients
secure financial flows
transmit daily reporting
ensure the sales floor is restored to perfect condition
How You'll Work.
Team & Collaboration
thrive in a team environment; cultivate mutual support daily
Communication Scope
enthusiastically share the history of our pieces and the nobility of our materials
Full Job Description
THE MAISON Founded in 2016, Polène is a French leather goods house that cultivates exceptional craftsmanship through timeless pieces with organic designs. Driven by international expansion and the elevation of our handbag and jewelry collections, we are currently structuring our organization by surrounding ourselves with talents capable of upholding our standards at every stage of the customer experience. This artistic ambition, supported by the skill of our 800 artisans in our Ubrique workshops in southern Spain, is now expressed through a globally renowned network of boutiques. Join our Copenhaguen team as a Part-Time Sales Advisor to write the next chapter of our story and promote this exceptional universe to an international clientele. JOINING US Our boutiques are the windows into the Polène universe: places of expression where our artistic identity meets a refined international clientele. By joining us, you become part of an adventure driven by a passion for exceptional leather goods and a keen sense of hospitality. You will thrive in a dynamic, world-class environment, delivering remarkable service with serenity and precision to meet the expectations of a discerning clientele. YOUR RESPONSIBILITIES Creator of the Polène Experience - A True Host: You accompany your clients through every step of their visit. From their first step into the boutique until their departure, you ensure that every interaction is marked by constant attention and service excellence. - Brand Ambassador: You embody our brand image and build a privileged relationship with each client. Your professionalism and interpersonal ease allow you to provide tailor-made guidance, transforming every visit into a memorable, authentic, and personalized experience. - Product Expertise: Thanks to your in-depth knowledge of our collections, you offer complementary selections that enrich the shopping experience. You provide relevant advice by introducing clients to our full range of exclusive services. Ope
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