Tommy Hilfiger
Retail
SalesAdvisor(32hours)
“Sales Advisor (32 hours) at Tommy Hilfiger. Skills: Customer service, Sales, Brand ambassadorship. Ensure high customer satisfaction through excellent service. First point of contact for authorizing discounts and resolving customer queries”
What You'll Achieve.
Drive business; Drive store KPIs; Generate sales & profit; Minimize losses; Create the best possible customer experience; Ensure the store is visually distinctive & impeccably maintained
Industry & Context.
Act with initiative to find solutions in the store
What They're Looking For.
Must Have
Previous experience within hospitality or retail, Good communication skills with the ability to build relationships easily, Ability to handle change, adapt quickly and work with pace, Energetic and authentic with a clear presence on the shop floor, Approach all problems with a 'can do' approach and act with initiative to find solutions in the store
Nice to Have
Interest in Fashion/Retail, Ability to work in a fast paced environment with ability to multi task in high pressure environments, Passionate to drive sales using our digital platforms!
What You'll Do.
Ensure high customer satisfaction through excellent service
First point of contact for authorizing discounts and resolving customer queries
Be a brand ambassador
with in-depth product knowledge
Build and maintain professional relationships with our customers
Outfit building for customers and making further product recommendations
Assessing customer needs and providing help and information on product features
Driving store KPIs and suggesting improvements
Ensuring shop and stock room maintenance
presentation and organization issues are addressed in an appropriate manner
Demonstrate in-depth product knowledge and possess successful link selling skills to drive business
Hold the ability to outfit build for customers will be essential
our Sales Associates should also be able to make further product recommendations and drive our store KPI’s
Building and maintaining professional relationships with our customers
to secure regular clienteles is possible
Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends
Ensuring shop and stock room maintenance
presentation and organization issues are addressed in an appropriate manner
Show flexibility and innovation when reacting to the changing business environment especially around peak trade
How You'll Work.
Team & Collaboration
Working as part of our store team; Inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained
Communication Scope
Good communication skills
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