Tommy Hilfiger
Lifestyle Brands
SalesAdvisor(24hours)
“Sales Advisor (24 hours) at Tommy Hilfiger. Skills: Customer service, Sales, Brand representation. Ensure high customer satisfaction through excellent service. Act as first point of contact for authorizing discounts and resolving customer queries”
What You'll Achieve.
Drive business; Drive store KPI's; Generate sales & profit; Minimize losses; Create the best possible customer experience
Industry & Context.
Act with initiative to find solutions in the store
What They're Looking For.
Must Have
Previous experience within hospitality or retail, Good communication skills with the ability to build relationships easily, Ability to handle change, adapt quickly, and work with pace, Energetic and authentic with a clear presence on the shop floor, Approach all problems with a 'can do' approach and act with initiative to find solutions in the store
Nice to Have
Interest in Fashion/Retail, Ability to work in a fast paced environment with ability to multi task in high pressure environments, Passionate to drive sales using our digital platforms!
What You'll Do.
Ensure high customer satisfaction through excellent service
Act as first point of contact for authorizing discounts and resolving customer queries
Be a brand ambassador with in-depth product knowledge
Build and maintain professional relationships with customers
Outfit customers and make further product recommendations
Assess customer needs and provide assistance and information on product features
Drive store KPIs and suggest improvements
Ensure shop and stock room maintenance
presentation and organization issues are addressed appropriately
Demonstrate in-depth product knowledge and possess successful link selling skills to drive business
Hold the ability to outfit build for customers
Build and maintain professional relationships with our customers
Be a Brand Ambassador and maintain a keen interest in current fashion and market trends
Ensure shop and stock room maintenance
presentation and organization issues are addressed in an appropriate manner
Show flexibility and innovation when reacting to the changing business environment
How You'll Work.
Team & Collaboration
Work as part of our store team in a luxury retail environment; Share a passion for our brand and our values with our customers and colleagues; Inspire your team to generate sales & profit, minimize losses, and create the best possible customer experience
Communication Scope
Good communication skills
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