VusionGroup SA
Retail
SalesAdministrationCoordinator(m/w/d)
Neural analysis suggests this role is
optimal for mid candidates.
“Sales Administration Coordinator (m/w/d) at VusionGroup SA. Skills: Order processing, Customer support, Sales support, Data management. Ensure accurate order processing. Offer order-related support”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Commercial training completed, SAP knowledge, Salesforce knowledge, Very good MS Office skills, Precise and independent work
What You'll Do.
Ensure accurate order processing
Offer order-related support
Provide administrative support
Maintain clean customer data
Coordinate deliveries
Process orders in SAP
Manage administrative tasks
Ensure smooth operations
Maintain accurate records
Handle customer inquiries
Provide support to sales team
Provide support to customers
Manage order-to-cash process
Communicate internally
Communicate externally
Coordinate internally
Coordinate externally
Inform customers of issues
Review transportation modes
Improve delivery times
Coordinate with distribution centers
Coordinate with customers
Create transport documents
Handle customs documentation
Process recurring billing
Clarify with account managers
Confirm with customers
Complete customer data
Manage return of materials
Review invoiceable documents
Transfer documents to finance
Ensure compliance with policies
Contribute to process improvements
Promote Customers’ Portal
Support Customers’ Portal users
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordination with procurement; Coordination with demand-supply; Coordination with logistics; Collaboration with account managers
Full Job Description
Are you ready to develop the future of retail? As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world. Main objectives: * Ensure Accurate Order Processing * Offering order-related support to customers * Provide administrative support to the sales team * Maintain clean records of the customers’ data * Coordinating deliveries with logistics Job Description : As a Sales Administrator, you will be responsible for the administrative processing of orders in SAP, managing different administrative tasks, as well as supporting the sales team, and ensuring smooth operations within different departments. A collaborator in this position is responsible for maintaining accurate records, handling customer inquiries, managing orders, tracking shipments, and providing exceptional support to both the sales team and customers. Responsibilities : * Manage the end-to-end order-to-cash process for designated customers, including internal and external communication and coordination. Excluding invoicing and cash collection. * Ensure accurate order entry in SAP and management of open orders, depending on stock availability. * Proactively inform customers of any order-related issues. * Review the transportation modes to improve delivery times in coordination with procurement, demand-supply, logistics, etc. * Coordinate with distribution centers and customers for time slot bookings and shipment pickups and create packing lists for certain customers. * Creation of transport documents and handling customs documentation as required. * Send out license keys and generate Label IDs in Sa
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