Flooid
Retail, hospitality, or customer experience
SalesAccountManager
“Sales Account Manager at Flooid. Skills: Sales Account Management, Client Relationship Leadership, Commercial Performance, Sales Administration. managing day to day activities. business as usual tasks”
What You'll Achieve.
securing current run-rate business; account financial growth; closed deals; making sure payments are received on time
Industry & Context.
Should be able to travel to the Birmingham, UK office and customer sites across the UK easily, when required.
What They're Looking For.
Must Have
Retail, hospitality, or customer experience domain sales expertise, and/or Industry consulting experience., A clear understanding of how the retail industry is changing and the catalysts for change., A heritage in software with specific competence in complex platform, digital, cloud, and subscription/SaaS/PaaS, and a clear understanding of how sales are made in the subscription economy., The ability to engage with C-Level Executives., The ability to build long-term strategic relationships with key accounts and partners., An understanding of software development processes.
Nice to Have
Value Selling and/or challenger sales mindsets and an ability to help our customers think differently about their challenges., Be coachable, an effective communicator, have a work ethic, be diligent, have highly developed commercial acumen, generate leads (within our customers and in new logos), and be an excellent multi-tasker., Energy, passion and motivation to sell and engage our customers.
What You'll Do.
managing day to day activities
business as usual tasks
securing current run-rate business
completion of work packets and proposals
services and solutions to your account base
Building and managing long-term relationships with customers
Developing a pipeline of opportunities for whitespace
upgrades and new solutions
Building relationships across Glory and Acrelec to cross-sell Flooid solutions into their customers
Ensuring all forecasting is accurate and up to date
responsible for correct invoice processing
making sure payments are received on time
Developing a ‘trusted advisor relationship’ with key accounts
customer stakeholders and executive sponsors.
Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders.
Ensuring our current customers are satisfied by delivering exceptional client service on a day-to-day basis.
Monitoring and analysing customer usage of our product and recommending new features and products which will help their business grow.
Ensuring all new customers are onboarded and integrated into Flooid
building long-term relationships
Ensuring contract and legal documentation reflects business context
commercial priorities
and organisational needs.
How You'll Work.
Team & Collaboration
working directly with our mid-tier accounts; working closely with the Finance team; Working with the ‘New Business Sales’ team; Building relationships across Glory and Acrelec; Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders.
Communication Scope
effective communicator
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