Neiman Marcus
Luxury Retail
SaleManager
“Sale Manager at Neiman Marcus. Skills: Sales management, Clienteling, Team development, Revenue generation. Actively recruit new hires. Seamlessly onboard new hires”
What You'll Achieve.
Achieve company objectives; Achieve store goals; Maximize sales; Achieve growth; Meet client development goals
Industry & Context.
Resolve conflicts; Resolve problems
Evenings, Weekends, Holidays
What They're Looking For.
Must Have
Actively recruiting new hires, Train and develop talent, Enforce policies and procedures, Evaluate performance of direct reports, Develop direct reports, Drive continued education, Resolve work-related concerns, Empower team to take ownership, Oversee scheduling of associates, Create environment of trust, Exhibit Saks Fifth Avenue culture, Role model exceptional service, Execute client development initiatives, Build positive relationships, Build cohesive customer service team, Use data-driven methods, Increase new client acquisition, Exercise expertise in clienteling tools, Stay informed on new merchandise, Drive towards maximum sales, Establish well-thought-out plans, Manage team execution, Anticipate and adjust for risks, Maintain operational excellence, Execute plans and strategies, Meet overall client development goals, Work evenings, weekends, and holidays
Nice to Have
Luxury retail fashion experience, 4-year degree, Builds skills and knowledge, Working knowledge of Saks business, Adapts personal approach, Responds to unexpected changes, Establishes and upholds high standards, Maintains customer-centric mentality
What You'll Do.
Actively recruit new hires
Seamlessly onboard new hires
Plan for talent bench
Identify career development goals
Identify opportunities for growth
Communicate goals to direct reports
Support achievement strategy
Foster accountability
Lead team in enforcing policies
Ensure understanding of policies
Evaluate performance fairly
Calibrate performance fairly
Follow up consistently
Develop personal brand
Build fashion influencer presence
Drive continued education
Focus on product knowledge
Focus on client events
Promote positive environment
Recognize achievements
Celebrate achievements
Resolve work-related concerns
Take ownership of problems
Resolve problems quickly
Manage team's prioritization
Create environment of trust
Encourage feedback sharing
Make recommendations for improvement
Model challenging status quo
Exhibit Saks Fifth Avenue culture
Create friendly atmosphere
Create upbeat atmosphere
Deliver memorable client experiences
Plan client appointments
Support client appointments
Maximize appointment results
Inform clients of events
Execute client development initiatives
Collaborate with functional partners
Build positive relationships
Build productive relationships
Identify customer needs
Identify partner needs
Identify community needs
Build customer service-driven team
Oversee customer service efforts
Identify patterns in client spend
Identify opportunities to increase wallet share
Drive repeat business
Leverage marketing tools
Leverage technology channels
Use social media platforms
Deliver exceptional service
Stay connected with client
Make targeted recommendations
Maximize selling potential
Develop client advisors
Develop client relationships
Manage team execution
Anticipate roadblocks
Adjust for roadblocks
Maintain operational excellence
Build client relationships
Meet client development goals
How You'll Work.
Team & Collaboration
Partnerships across functions; Functional partners; Store leadership; Marketing; Vendors; Merchants; Internal teams; External partners
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