Soho House & Co.
Hospitality
Runner
“Runner at Soho House & Co.. Skills: Member experience. Assist waiting staff. Deliver food orders”
What You'll Achieve.
Positive feedback from member surveys; Positive mystery guest feedback; Punctuality; Positive feedback from management; Pass weekly knowledge tests; Pass monthly knowledge tests
Industry & Context.
Seize, grasp, turn, hold objects, Work on feet 8 hours, Kneel, Bend, Crouch, Climb
What They're Looking For.
Must Have
Experience in busy high-profile venue, Fluent in English, Ability to handle feedback, Ability to multitask, Work in fast-paced environment, Understand and follow instructions
Nice to Have
Natural flair for first class service
What You'll Do.
Deliver drinks orders
Act as point of contact
Ensure tables are set up
Bring food/drink quickly
Maintain spotless work environment
Provide service to assigned section
Develop relationships with members
Prepare additions to tables
Support opening procedures
Support closing procedures
Handle member interactions
Escalate complaints to manager
Act in matters of safety
Act in matters of security
Act in matters of satisfaction
Act in matters of wellbeing
Protect confidentiality
How You'll Work.
Team & Collaboration
Meetings with front of house; Meetings with back of house
Applying for this Runner role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Soho House & Co.?
Real rants from real employees. Read before you apply.