Kiva RTP
RTPVolunteerTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“RTP Volunteer Team Leader at Kiva RTP. Skills: leadership, communication, organization, volunteer management. Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model. Provide motivation and leadership to team members to keep loans flowing from Lending Partners to the Kiva website”
What You'll Achieve.
keep loans flowing from Lending Partners to the Kiva website; keep Kiva’s processes efficient and sustainable; strengthen team engagement; Monitor team productivity; establishing and reaching targets, both for themselves and for their team
Industry & Context.
solve problems
Can commit 4-6 hours a week for 13 months, availability for approximately 3 conference calls per year, personal computer required, sign a volunteer agreement that covers protecting the privacy of Kiva borrowers as well as a standard media release
What They're Looking For.
Must Have
Proficient in English, Can commit 4-6 hours a week for 13 months, availability for approximately 3 conference calls per year with fellow Team Leaders and/or Kiva staff, Is a communicator and supremely organized, Can forge effective working relationships with colleagues they've never, is comfortable providing feedback and instruction over email, Enjoys working collaboratively in a team environment, Enjoys establishing and reaching targets, both for themselves and for their team, Has mature judgement and can work with little supervision, Is comfortable with internet, email, and basic office applications and software, such as word processing and regularly checks and responds to emails, Is able to abide by calendared appointments and consistently meets deadlines, must have a personal computer, at least 18 years of age
Nice to Have
Spanish, Russian, French, or Portuguese translation (not required, but a plus)
What You'll Do.
Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model
Provide motivation and leadership to team members to keep loans flowing from Lending Partners to the Kiva website
Support a diverse and multicultural community of volunteers located across the globe
Foster a connection between the volunteer community and Kiva headquarters
Act as a first line of support for our editors and translators to keep Kiva’s processes efficient and sustainable
Craft customized updates and develop creative approaches to strengthen team engagement
Maintain regular email contact with team members to answer basic questions
Promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff
Monitor team productivity
Help shape the future of the volunteer loan review program at Kiva
Exchange ideas and perspectives with other Team Leaders and Kiva staff in regularly scheduled conference calls
and share best practices for Team Leaders
How You'll Work.
Team & Collaboration
Support a diverse and multicultural community of volunteers located across the globe; Foster a connection between the volunteer community and Kiva headquarters; Exchange ideas and perspectives with other Team Leaders and Kiva staff in regularly scheduled conference calls; working collaboratively in a team environment
Communication Scope
communicator; providing feedback and instruction over email; Maintain regular email contact with team members to answer basic questions, provide guidance, and solve problems
Process & Methodology
establishing and reaching targets, both for themselves and for their team, work with little supervision, abide by calendared appointments and consistently meets deadlines
Full Job Description
What do Team Leaders do? Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model Provide motivation and leadership to team members to keep loans flowing from Lending Partners to the Kiva website Support a diverse and multicultural community of volunteers located across the globe Foster a connection between the volunteer community and Kiva headquarters Act as a first line of support for our editors and translators to keep Kiva’s processes efficient and sustainable Craft customized updates and develop creative approaches to strengthen team engagement Maintain regular email contact with team members to answer basic questions, provide guidance, and solve problems Promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff Monitor team productivity Help shape the future of the volunteer loan review program at Kiva Exchange ideas and perspectives with other Team Leaders and Kiva staff in regularly scheduled conference calls Help develop, document, and share best practices for Team Leaders Successful candidates will have these essential skills and qualities: Proficient in English Can commit 4-6 hours a week for 13 months, including availability for approximately 3 conference calls per year with fellow Team Leaders and/or Kiva staff Is a strong communicator and supremely organized Can forge effective working relationships with colleagues they've never met; is comfortable providing feedback and instruction over email Enjoys working collaboratively in a team environment Enjoys establishing and reaching targets, both for themselves and for their team Has mature judgement and can work with little supervision Is comfortable with internet, email, and basic office applications and software, such as word processing and spreadsheets; regularly checks and responds to emails Is able to abide by calendared appointments and consistently meets deadlines Location: Anywhere, but can occasionally accommodate c
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