Greenlight Consulting
Tech / AI / Software
RPASupportDeveloper(MSPowerPlatform)
“RPA Support Developer (MS Power Platform) at Greenlight Consulting. Skills: Microsoft Power Platform, Power Automate, Power Apps, Dataverse, RPA Support. Provide operational support, maintenance, and continuous improvement for automations built on Microsoft Power Platform.. Troubleshoot incidents, implement timely fixes, and collaborate with clients and internal teams to keep automation solutions stable and efficient.”
What You'll Achieve.
keep automation solutions stable and efficient; reduce incidents and increase reliability
Industry & Context.
skilled at problem-solving under pressure; Troubleshooting mindset
What They're Looking For.
Must Have
hands-on experience with Power Automate (cloud and/or desktop flows), Power Apps basics, integrating connectors and APIs, troubleshoot incidents, implement timely fixes, collaborate with clients and internal teams, translate technical issues into clear, business-facing updates, proactive, adaptable to changing priorities, organized in documenting runbooks and changes, skilled at problem-solving under pressure, working closely with cross-functional teams, Monitor and maintain production automations built on Microsoft Power Platform (Power Automate / Power Apps / Dataverse), Triage, diagnose, and resolve incidents, perform root cause analysis and implement fixes, Review flow run history, logs and error messages to identify and resolve exceptions, Implement minor enhancements and configuration changes to existing flows and apps, Manage versions, deployments and environment promotion (Dev → Test → Prod) following ALM best practices, Configure and troubleshoot connectors, gateway connections, authentication and service accounts, Document fixes, runbooks and change create clear, concise technical documentation for handover, Coordinate with business users, project managers and IT teams to validate fixes and deploy changes, Support performance tuning, monitoring and proactive improvements to reduce incidents and increase reliability, Ensure security, compliance and governance standards for automation solutions are followed
Nice to Have
2+ years working with Microsoft Power Platform, especially Power Automate (cloud and/or desktop), Practical experience with Power Apps and Dataverse or equivalent data stores, Knowledge of connectors, API integration and authentication (OAuth, client credentials), Familiarity with ALM processes, solutions, environments and deployment pipelines, Basic scripting skills (PowerShell, JavaScript) for automation support tasks, Troubleshooting mindset, attention to detail, good communication skills, Experience in a client-facing or support role is a plus
What You'll Do.
Provide operational support
and continuous improvement for automations built on Microsoft Power Platform.
Troubleshoot incidents
implement timely fixes
and collaborate with clients and internal teams to keep automation solutions stable and efficient.
Monitor and maintain production automations built on Microsoft Power Platform (Power Automate / Power Apps / Dataverse).
and resolve incidents and perform root cause analysis and implement fixes.
Review flow run history
logs and error messages to identify and resolve exceptions.
Implement minor enhancements and configuration changes to existing flows and apps.
deployments and environment promotion (Dev → Test → Prod) following ALM best practices.
Configure and troubleshoot connectors
authentication and service accounts.
runbooks and change create clear
concise technical documentation for handover.
Coordinate with business users
project managers and IT teams to validate fixes and deploy changes.
Support performance tuning
monitoring and proactive improvements to reduce incidents and increase reliability.
compliance and governance standards for automation solutions are followed.
How You'll Work.
Team & Collaboration
collaborate with clients and internal teams; working closely with cross-functional teams; Coordinate with business users, project managers and IT teams
Communication Scope
Outstanding communication and presentation skills; able to translate technical issues into clear, business-facing updates; good communication skills
Process & Methodology
Manage versions, deployments and environment promotion (Dev → Test → Prod) following ALM best practices.
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