Accel Entertainment, Inc.
RouteTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Route Technician at Accel Entertainment, Inc.. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Execution of daily collection team operational needs. VGT collections”
What You'll Achieve.
Operational metrics
Industry & Context.
Required to drive during the scheduled route, Required to work weekends, Required to climb, balance, bend, stoop, kneel or crawl, Occasionally lifting 10-25lbs of materials above your shoulders, Frequently required to lift/push cargo or warehouse material ranging between 25- 65 pounds, Exposure to wet and/or humid conditions, Exposure to moving mechanical parts, Exposure to outside weather conditions, Moderate noise level in the work environment
What They're Looking For.
Must Have
Minimum of 21 years of age, A valid driver’s license and maintenance of a satisfactory driving record, Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board, Proficient with Microsoft Suite, Salesforce, and Outlook, Flexible and willing to work long hours, requires availability for Overtime approved to meet operational need of department, Commitment to being reliable for working scheduled shifts and being on time, Excellent ethics and integrity, Excellent customer service, High attention to detail, Self-motivated and quick learner, Ability to adapt and understand working components of machines and provide service while on site, Professional demeanor
What You'll Do.
Execution of daily collection team operational needs
Redemption Terminal (RT) Replenishments
Provide and maintain an exceptional customer experience with location staff and patrons
Be timely and punctual for both work and route schedule
Communicating and maintaining proper equipment needs for route teams and collection vans
Delivering and collecting cassettes/cans to and from customer locations per the assigned route schedule
using a company provided vehicle
Unload and deliver cassettes/cans to processing room following route
Drive efficiently and effectively during scheduled routes
Assisting with additional replenishments (RT or ATM)
or any other cash item needs
Effectively communicates with leadership team of any challenges seen on route
Suggests ways to improve route efficiencies
Organize warehouse space within working proactively prepare needs for next day routes
Assisting with Fleet Needs for Collection Vehicles
Lends support to other Collection Regions when Staffing needs arise
Other duties as assigned as to meet the operational needs of the Collection Region
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor/stakeholder management; Communicating with leadership team; Lends support to other Collection Regions when Staffing needs arise
Communication Scope
Effectively communicates with leadership team of any challenges seen on route
Full Job Description
_**About Us**_ Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit [www.accelentertainment.com](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dhttp%253A%252F%252Fwww.accelentertainment.com%26esheet%3D54294508%26newsitemid%3D20250723350662%26lan%3Den-US%26anchor%3Dwww.accelentertainment.com%26index%3D3%26md5%3D9fc1735d2b9c28387bc8888cfb9ac2d4&data=05%7C02%7CLeslieR%40accelentertainment.com%7C1bb4629b95284e5cf4ea08ddcf9e9224%7C201746df108c4f4c8e44e814f9857eff%7C0%7C0%7C638895002146732611%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=0qSj4FhGwdhdIbt7%2BRNec9xfBbkLiZGRVwITse3R0RY%3D&reserved=0). _**Job Description**_**:** **SUMMARY:** The primary responsibilities of this position include, but are not limited to, the execution of daily collection team operational needs. Collection operational needs will include, but ar
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