Interstate Batteries
RouteServiceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Route Service Manager at Interstate Batteries. Skills: Route management, Customer service, Relationship building. Deliver batteries to dealers. Provide service to dealers”
Industry & Context.
Work overtime, Work overnight routes, Lift up to 50 lbs, Lift up to 75 lbs
What They're Looking For.
Must Have
High school graduate, Read, write, and compute basic math, Minimum one year delivery experience, Minimum one year customer service experience, Working knowledge of computers, Working knowledge of electronic inventory management tools, Clean drivers record, Meet driver qualifications requirements, Maintain a valid DOT medical card
Nice to Have
Ability to learn applicable systems
What You'll Do.
Deliver batteries to dealers
Provide service to dealers
Load and unload trucks safely
Maintain accurate account of assets
Establish dealer relationships
Build dealer relationships
Maintain dealer relationships
Rotate product per agreements
Manage dealer account
Complete delivery transactions
Complete route transactions
Collect junk batteries
Return junk batteries
Collect used batteries
Return used batteries
Interact professionally with stakeholders
Fulfill driver program requirements
How You'll Work.
Team & Collaboration
Interact with team members; Interact with managers; Interact with customers
Communication Scope
Excellent communication skills
Full Job Description
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. # **be your best self** At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! **Purpose of Job:** The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. This role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and builds strong relationships to foster improved dealer retention. **Job Components:** * Deliver batteries and provide service to each dealer on your route in a safe and timely manner. * Load and unload trucks safely and maintain an accurate account of all company assets. * Establish, build, and maintain dealer relationships. * Keep displays and product clean, full, and rotated per consignment agreements. * Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing. * Complete delivery/route transactions and other paperwork on a timely basis. * Collect and return junk and/or used batteries to the warehouse. * Interact professionally with all stakeholders, including team members, managers, and customers. * Follow / fulfill all driver program requirements, as specified by the manager. * Other duties as assigned **Qualifications:** * High school graduate (or equivalent). * Able to read, write, and compute basic math. * Excellent communication skills required. * Minimum one year of delivery and customer service experience required. * Working knowledge of computers or ability to learn applicable systems r
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