Titan Security Group
Security
Rosemont-Securityofficer2ndshift
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Rosemont - Security officer 2nd shift at Titan Security Group. Skills: Security Officer, Guest Services, Loss Prevention. Maintain uniform and personal presentation. Provide proactive assistance to occupants and guests”
Industry & Context.
Sound judgment
Evening, overnight, and weekend availability
What They're Looking For.
Must Have
High school diploma or equivalent, 2 years of experience in corporate security, hospitality, or customer service, Proficiency in computers, security software, and Microsoft Office Suite, High degree of professional maturity and sound judgment
Nice to Have
Previous security experience in a High-Rise Commercial Office Building, Bi-lingual
What You'll Do.
Maintain uniform and personal presentation
Provide proactive assistance to occupants and guests
Assist tenants with inquiries and concerns
Manage visitor sign-in/sign-out process
Enforce building access control policies
Conduct documented security patrols
Identify and report safety hazards
Operate and monitor CCTV system
Respond to alarms and critical incidents
Follow established emergency procedures
Prepare written reports on incidents
Escalate critical incidents to management
Assist with inventory and issuance of keys
Deactivate credentials for terminated personnel
How You'll Work.
Team & Collaboration
Coordinating with building management; Coordinating with first responders; Coordinating with law enforcement
Communication Scope
Clear directions; Timely information
Full Job Description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Essential Duties and Responsibilities: 1. Professional Conduct and Guest Services (Concierge Focus) Exemplary Professional Presence: Maintain a consistently polished, professional, and immaculate uniform and personal presentation, serving as a positive and credible first impression for the property. Proactive Engagement: Act as the primary point of contact for all building occupants and guests, providing proactive assistance, clear directions, and timely information with a naturally outgoing, engaging, and hospitable demeanor. Tenant Relations: Professionally and promptly assist tenants with building-related inquiries, access issues, and security concerns, establishing positive rapport and escalating complex matters to management as necessary. Visitor Management: Efficiently manage the visitor sign-in/sign-out process, verify identity, issue temporary badges, and announce guest arrivals in accordance with established security protocols. 2. Security and Loss Prevention Operations Access Control: Strictly enforce building access control policies, ensuring every individual (tenant, vendor, or visitor) follows proper entry procedures (key card/badge usage) and preventing unauthorized entry or tailgating. Foot
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