Four Seasons
RoomServiceOrderTaker
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Room Service Order Taker at Four Seasons. Take guest in-room dining orders. Communicate special requests to kitchen”
What They're Looking For.
Must Have
High school education, Minimum one year's food service experience
What You'll Do.
Take guest in-room dining orders
Communicate special requests to kitchen
Coordinate delivery of orders
Answer telephone courteously
Describe food and beverage items
Communicate guest orders to kitchen
Complete kitchen orders
Coordinate delivery of items
Ensure proper food delivery
Accurately close guest record
Anticipate guest needs
Ascertain guest satisfaction
Respond to guest concerns
Respond to guest requests
Coordinate amenity delivery
Ensure requests are received
File amenity requests
Order amenities from kitchen
Deliver amenities promptly
Deliver amenities accurately
Comply with work rules
Comply with standards of conduct
Work harmoniously with co-workers
Work professionally with co-workers
Work harmoniously with supervisors
Work professionally with supervisors
Assist in setting tray tables
How You'll Work.
Team & Collaboration
Co-workers; Supervisors
Communication Scope
Telephone etiquette
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta! **About the role** Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards. **ESSENTIAL FUNCTIONS:** 1\. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & bevera
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