Villa Group

Hospitality

RoomAttendant

$360–540k ~AI est. Villa Park, Malé Atoll, Maldives FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Room Attendant at Villa Group. Skills: Guest service, Room cleaning. Offer professional guest service. Offer engaging guest service”

Industry & Context.

Hospitality
Problems you'll solve

Good problem resolution skills

Eligibility Requirements

Physically fit, Able to stand for long periods, Able to lift for long periods, Able to push for long periods, Able to pull for long periods, Well-presented, Professionally groomed

What They're Looking For.

Must Have

Physically fit, Able to stand for long periods, Able to lift for long periods, Able to push for long periods, Able to pull for long periods, Work efficiently in demanding environment, Work efficiently in fast paced environment

Nice to Have

Previous housekeeping experience, Experience in luxury hotel environment

What You'll Do.

Offer professional guest service

Offer engaging guest service

Offer proactive guest service

Provide sincere service

Provide engaging service

Ensure guest rooms cleaned to Forbes standards

Report maintenance defects

Report out of service rooms

Treat Guests as unique individuals

Anticipate Guests needs

Resolve Guest problems

Provide night service

How You'll Work.

Team & Collaboration

Supporting Team Members

Communication Scope

Good communication

Full Job Description

* Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences. Reporting to the Housekeeping Supervisor, responsibilities and essential job functions of Room Attendant include, but are not limited to, the following: * Consistently offer professional, engaging and proactive guest service while supporting Team Members. * Provide a warm, sincere and engaging service that ensures Guests feel valued. * Ensure guest rooms are cleaned to Forbes standards, which Villa Park Follows. * Report any maintenance defects in guestrooms and surrounding areas to Supervisor. * Report ‘out of service’ rooms to Supervisor or housekeeping office * Treat each and every Guest as a unique individual * Anticipate Guests’ needs with thoughtful and personal touches. * Resolve Guest problems and never saying “no” without offering an alternative. * Clean and stock linen closet at the end of your shift * Turn in all lost and found items to Housekeeping according to the standard procedure. * Provide night service (refresh rooms in the evening when required) ## Qualifications * Previous housekeeping experience in a luxury hotel environment is an asset * Excellent communication and organizational skills * Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment * Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift * Team player with a creative and outgoing personality * Must be well-presented and professionally groomed at all times * Good communication and customer contact skills; good problem resolution skills ## Additional Information Serve with Humility | Radiate Optimism | Rely on Our Family

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