Onni

RoomAttendant

$0–0k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Room Attendant at Onni. Skills: Guest service, Room cleaning. Maintain cleanliness of guest corridors. Maintain cleanliness of elevators”

Industry & Context.

Problems you'll solve

Resolving problems using good judgment

What They're Looking For.

Must Have

Perform job functions with attention to detail, Prioritize and organize, Be a clear thinker, Follow directions thoroughly, Understand guest’s service needs, Work cohesively with co-workers, Work with minimal supervision, Maintain confidentiality of guest information, Have attention to detail, Can work any day of the week, Ability to work at any of our different buildings

What You'll Do.

Maintain cleanliness of guest corridors

Maintain cleanliness of elevators

Maintain cleanliness of stairwells

Maintain cleanliness of assigned areas

Complete special projects as assigned

Ensure standards of cleanliness are maintained

Ensure standards of hygiene are maintained

Ensure standards of tidiness are maintained

Ensure confidentiality of guest rooms

Ensure security of guest rooms

Maintain knowledge of departmental policies

Comply with departmental policies

Maintain knowledge of service procedures

Comply with service procedures

Maintain knowledge of standards

Comply with standards

Maintain knowledge of equipment maintenance

Maintain knowledge of equipment use

Use equipment only as intended

Anticipate guests’ needs

Respond promptly to guests

Acknowledge all guests

Maintain positive guest relations

Respond to guest inquiries accurately

Resolve guest complaints

Ensure guest satisfaction

Monitor cleanliness of assigned work areas

Monitor sanitation of assigned work areas

Monitor organization of assigned work areas

Use correct cleaning chemicals

Transport cart with cleaning supplies

Transport cart with guest room amenities

Transport cart with linens

Provide cleaning service to designated rooms

Empty trash containers

Replace with clean par

Replace soiled bed sheets

Make bed with clean linen

Set lighting to designated levels

Set thermostat to designated levels

Remove soil from bathroom mirrors

Remove dirt from bathroom mirrors

Remove soap build-up from bathroom mirrors

Remove hair from bathroom mirrors

Clean bathroom vanity

Clean bathroom toilet

Replace facial tissue

Replace toilet tissue

Replace bathroom amenities

Clean guest rooms as assigned

Update status of rooms cleaned

Update status of rooms turned down

Return cart at end of shift

Restock cart at end of shift

Ensure security of assigned guest room keys

Report damages to Supervisor

Report maintenance problems to Supervisor

Turn over lost and found items

Make up rollaway beds

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Work cohesively with co-workers

Full Job Description

_**Job Description:**_ The Room Attendant maintains the cleanliness of guest corridors, elevators, stairwells, and all assigned areas of the property. The Attendant completes special projects as assigned, and ensures standards of cleanliness, hygiene and tidiness are maintained throughout the property. All team members must ensure the confidentiality and security of all guest rooms. Perks and Benefits: * Competitive pay and a Comprehensive Benefit Package * Health Saving Account, Flexible Saving Account, Employee Assistance Program * Annual Education Allowance * Generous Referral Program * Fun and collaborative company culture with lots of team-building events * Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel What Will You Do? * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Be familiar with all services/features and local attractions/activities to respond to guest inquiries accurately. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas * Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. * Transport cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. * Provide cleaning service to designated rooms on assignment sheet: * Empty trash containers and ashtrays. * Remove all dirty terry and replace with clean par to designated layout. * Replace soiled bed sheets and make bed with clean linen. * Clean Kitchen. * Set lighting and thermostat to designated levels. * Remove soil, dirt, soap build-up and h

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