Next Job Abroad

Telecommunications

RomanianspeakingCustomerSupportAgent

Chania, Greece; Athens, Greece; Thessaloniki, Greece FULL TIME Remote Friendly
The Brief

“Romanian speaking Customer Support Agent at Next Job Abroad. Skills: Romanian, English, Customer Support. Communicate with customers via phone, chat & e-mail. Track and follow cases to ensure they closed in an efficient and timely manner”

What You'll Achieve.

Maintain high customer satisfaction; Work towards reaching targets

Industry & Context.

Telecommunications
Problems you'll solve

problem-solving skills

Eligibility Requirements

Relocation to Greece support (flight tickets expenses, hotel accommodation, support with the house searching process)

What They're Looking For.

Must Have

Fluency in Romanian, Very good communication skills in English, Computer knowledge/tech savviness

What You'll Do.

Communicate with customers via phone

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction

representing a major brand

Provide and maintain strong

professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal targets

How You'll Work.

Team & Collaboration

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Communication Scope

Very good communication skills in English; Exceptional communication & soft skills

Free ATS check

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