Sharecare
healthcare
ROIMedicalRecordsSpecialistRemote
“ROI Medical Records Specialist - Remote at Sharecare. Skills: processing release of information requests, medical records, HIPAA regulations, customer service. Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.. Date stamps all requests and highlights pertinent data t”
What You'll Achieve.
processing all release of information requests in a timely and efficient manner ensuring accuracy; providing customers with the highest quality product and customer service; assure accuracy of the release, confidentiality, and proper invoicing
Industry & Context.
What They're Looking For.
Must Have
High School Diploma (GED) required, computer software experience -- general working knowledge of Microsoft Word and Excel required, Excellent organizational skills are a must, Must be able to type 50 wpm, Must be able to use fax, copier, scanning machine, Must be willing to learn new equipment and processes quickly, Must be self-motivated, a team player, Must have proven customer satisfaction skills, Must be able to multi-task
Nice to Have
A minimum of 2 years prior experience in a medical records department or like setting preferred
What You'll Do.
Completes release of information requests including retrieving patient's medical chart and returning chart
scanning medical record accurately and correctly and transmitting daily
according to requests
established procedures
and established standards of quality and productivity.
Date stamps all requests and highlights pertinent data to facilitate processing.
Validates requests and authorizations for release of medical information according to established procedures.
Performs quality checks on all work to assure accuracy of the release
and proper invoicing.
May receive incoming requests including opening mail
and retrieving facsimile inquiries
depending on the needs to the client.
Works within scope of position and willingly accepts assignments and is available to take on additional facilities or help out during backlogs
How You'll Work.
Team & Collaboration
team player
Communication Scope
understanding of customer request; proactive in identifying client concerns, or problems
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