Sharecare
healthcare
ROIMedicalRecordsSpecialist
“ROI Medical Records Specialist at Sharecare. Skills: medical records processing, HIPAA compliance, customer service. Process release of information requests. Retrieve and return patient medical charts”
What You'll Achieve.
timely and efficient processing; accuracy; highest quality product; customer service
Industry & Context.
What They're Looking For.
Must Have
High School Diploma (GED), computer software experience, general working knowledge of Microsoft Word and Excel, type 50 wpm, use fax, copier, scanning machine, willing to learn new equipment and processes quickly, self-motivated, team player, proven customer satisfaction skills, able to multi-task
Nice to Have
2 years prior experience in a medical records department or like setting
What You'll Do.
Process release of information requests
Retrieve and return patient medical charts
Scan medical records accurately
Transmit daily records
Highlight pertinent data
Validate requests and authorizations
Perform quality checks on work
Provide excellent customer service
Receive incoming requests
Maintain professional appearance
Maintain clean work area
Store records and files properly
Maintain working knowledge of state laws
Carry out responsibilities per policies
Maintain confidentiality
Maintain ethics standards
Work with privileged information
Release medical records efficiently
How You'll Work.
Communication Scope
customer service
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