RoboticsMaintenanceTechnicianII/III

## Our Culture We hire people who take ownership, solve problems, and care about the outcome. We value accountability, teamwork, technical excellence, customer focus, safety, and continuous improvement. We move fast, communicate openly, and believe the best ideas can come from anywhere. ## About the Role The Robotics Maintenance Technician is responsible for keeping customer robots running safely, reliably, and productively. This is a hands-on field role supporting a growing fleet of autonomous robotic systems. You'll perform preventive maintenance, troubleshoot failures, execute repairs and upgrades, and serve as a trusted technical representative of Tutor Intelligence. This role is ideal for someone who enjoys solving problems, working independently, and taking ownership. This role involves regular travel to customer sites throughout the United States. Most trips are short-duration service visits focused on preventive maintenance, troubleshooting, repairs, and upgrades. Technicians are generally home most weekends. ## What You'll Do Perform preventive maintenance and repairs on robotic systems Troubleshoot mechanical, electrical, pneumatic, vacuum, and controls-related issues Execute upgrades, retrofits, and engineering changes Document findings and collect data to support root cause analysis Work closely with Engineering, Operations, and Remote Support teams Build strong relationships with customer site personnel Help improve reliability, serviceability, and customer uptime Additional Responsibilities for Level III Own maintenance execution across assigned sites with minimal supervision Lead complex troubleshooting and root cause investigations Mentor technicians and develop field best practices Create SOPs, troubleshooting guides, and service documentation Serve as a trusted technical resource for customers and internal teams ## Qualifications Experience maintaining robotics, automation equipment, industrial machinery, AGVs, AMRs, conveyors, packaging equipment,