Figure

RobotOperationsManager

$150–190k San Jose, California, United States FULL TIME Remote Friendly
The Brief

“Robot Operations Manager at Figure. Skills: operational excellence, high robot uptime, cross-functional coordination. Build, train, and lead Figure’s Robot Operator team. Manage 24/7 robot operations, ensuring continuous coverage and successful execution of customer use cases”

What You'll Achieve.

ensuring operational excellence; high robot uptime; successful execution of customer use cases

Industry & Context.

Problems you'll solve

problem-solving and decision-making skills

Eligibility Requirements

Available for immediate travel as operational needs arise, Comfortable working hands-on with humanoid hardware and standing for extended periods

What They're Looking For.

Must Have

6+ years experience leading frontline or technical operations teams in a fast-paced environment, problem-solving and decision-making skills, Experience operating and troubleshooting hardware, robotics, or mechanical systems, Excellent communication and organizational skills, Experience managing shift-based operations and competing priorities, Comfortable working hands-on with humanoid hardware and standing for extended periods, Ability to thrive in a rapidly evolving environment, Available for immediate travel as operational needs arise

Nice to Have

Experience with robotics or AI data collection, 10+ years experience leading skilled teams operating complex technology, A passion for helping scale the deployment of learning humanoid robots

What You'll Do.

and lead Figure’s Robot Operator team

Manage 24/7 robot operations

ensuring continuous coverage and successful execution of customer use cases

Oversee shift scheduling and frontline operations

including weekend coverage

Ensure operators properly identify

and escalate issues through Jira

Track operational metrics and drive continuous process improvements

Develop onboarding and training programs for new operators

Promote a culture of safety

and operational discipline

Support hands-on robot operation and troubleshooting as needed

How You'll Work.

Team & Collaboration

cross-functional coordination with engineering teams; Partner closely with engineering teams to troubleshoot operational and robot performance issues

Communication Scope

Excellent communication and organizational skills

Free ATS check

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