Figure
RobotOperationsManager
“Robot Operations Manager at Figure. Skills: operational excellence, high robot uptime, cross-functional coordination. Build, train, and lead Figure’s Robot Operator team. Manage 24/7 robot operations, ensuring continuous coverage and successful execution of customer use cases”
What You'll Achieve.
ensuring operational excellence; high robot uptime; successful execution of customer use cases
Industry & Context.
problem-solving and decision-making skills
Available for immediate travel as operational needs arise, Comfortable working hands-on with humanoid hardware and standing for extended periods
What They're Looking For.
Must Have
6+ years experience leading frontline or technical operations teams in a fast-paced environment, problem-solving and decision-making skills, Experience operating and troubleshooting hardware, robotics, or mechanical systems, Excellent communication and organizational skills, Experience managing shift-based operations and competing priorities, Comfortable working hands-on with humanoid hardware and standing for extended periods, Ability to thrive in a rapidly evolving environment, Available for immediate travel as operational needs arise
Nice to Have
Experience with robotics or AI data collection, 10+ years experience leading skilled teams operating complex technology, A passion for helping scale the deployment of learning humanoid robots
What You'll Do.
and lead Figure’s Robot Operator team
Manage 24/7 robot operations
ensuring continuous coverage and successful execution of customer use cases
Oversee shift scheduling and frontline operations
including weekend coverage
Ensure operators properly identify
and escalate issues through Jira
Track operational metrics and drive continuous process improvements
Develop onboarding and training programs for new operators
Promote a culture of safety
and operational discipline
Support hands-on robot operation and troubleshooting as needed
How You'll Work.
Team & Collaboration
cross-functional coordination with engineering teams; Partner closely with engineering teams to troubleshoot operational and robot performance issues
Communication Scope
Excellent communication and organizational skills
Applying for this Robot Operations Manager role?
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