The Auto Club Group
RoadsideAssistanceTechnician/TowDriver
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Roadside Assistance Technician/Tow Driver at The Auto Club Group. Skills: Roadside assistance, Vehicle servicing, Customer service. Operate a full-size or mini service truck or. Assist AAA members, employees and other motorists”
What You'll Achieve.
100% member satisfaction
Industry & Context.
Solving problems
Work evenings and weekends, Frequent exposure to road hazards and temperature extremes, Successfully complete DOT health screenings (pre-employment and ongoing)
What They're Looking For.
Must Have
High school diploma or equivalent, Valid driver's license, 21 years of age or older, Valid state driver's license with minimal driving infractions, Experience using tablets or electronic devices, Customer service skills, Ability to lift materials weighing up to seventy-five (75) pounds, Successfully complete drug screening, MVR, criminal background check and DOT health screenings
Nice to Have
Experience servicing vehicles, Prior tow truck driver or roadside service experience, Safely operate a wheel lift, flatbed, dolly towing equipment and full-size or mini service vehicle and applicable service equipment, Commercial driving experience
What You'll Do.
Operate a full-size or mini service truck or
employees and other motorists
Utilize GPS and maps to locate member breakdown
Service vehicles by performing functions such as providing
Arrange for or tow member’s vehicle when the
Ensure 100% member satisfaction by providing excellent customer
Offer value to members through On-the-Go Tow or
Provide support at special events such as parades
Full Job Description
It’s a great time to join AAA The Auto Club Group! **JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD** _**Job Type:**_ Full time ** _Exempt/Non Exempt:_** Hourly ** _Job Description:_** *****HIRING FOR NAPLES & FORT MYERS***** **Why Choose a Career with the AAA The Auto Club Group (ACG)** You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! ### **_A day-in-the-life of a Roadside Assistance Technician_** ### As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating through vehicle problems and deliver applicable services to get them safely back on the road and back to their daily lives. **_In this role, you will have the opportunity to:_** * ### Operate a full-size or mini service truck or tow truck and applicable service equipment to assist AAA members, employees and other motorists. * ### Utilize GPS and maps to locate member breakdown locations. * ### Service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service and changing/inflating flat tires. * ### Arrange for or tow member’s vehicle when the vehicle cannot be started or is unsafe to drive. * ### Ensure 100% member satisfaction by providing excellent customer service * ### Offer value to members through On-the-Go Tow or battery tests / sales * ### Provide support at special events
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