Cherry Health

Healthcare

RNTriage

Grand Rapids, Michigan, United States FULL TIME Remote Friendly
The Brief

“RN - Triage at Cherry Health. Skills: patient assessment, telephone triage, nursing documentation, critical thinking. Complete patient assessment, education and, as appropriate, patient scheduling telephonically.. Utilize knowledge in conjunction with approved protocols and standards in advising patients and parents.”

What You'll Achieve.

Meet personal/team qualitative and quantitative targets for Contact Center.

Industry & Context.

Healthcare
Problems you'll solve

critical thinking and decision-making abilities to quickly assess and prioritize patient needs.

Eligibility Requirements

onsite at our downtown Grand Rapids location

What They're Looking For.

Must Have

Registered Nurse in the State of Michigan, One-year professional clinical nursing family practice experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, Basic Life Support / CPR training according to requirements of license and/or certification

Nice to Have

Working knowledge of computers and their applications

What You'll Do.

Complete patient assessment

patient scheduling telephonically.

Utilize knowledge in conjunction with approved protocols and standards in advising patients and parents.

Ensure call-backs are made as appropriate.

Document nursing action in medical records utilizing defined standard.

Participate in the quality assurance program for Contact Center.

Meet personal/team qualitative and quantitative targets for Contact Center.

May be required to translate other languages if applicable.

How You'll Work.

Team & Collaboration

Collaboration

Communication Scope

Effective communication and interpersonal skills

Free ATS check

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